Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Theresa Dreyfuss

Port Washington

Summary

Accomplished leader with a proven track record at Barnes & Noble, adept in team management and cross-functional coordination. Excelled in driving performance, enhancing customer experience, and achieving profitable growth. Skilled in corporate communications and workforce planning, consistently fostering strong stakeholder relationships and promoting innovation for sustained success.

Overview

17
17
years of professional experience

Work History

Cluster Leader

Barnes & Noble
05.2021 - Current

Oversee a team of employees across multiple stores to ensure performance and execution to deliver exceptional profitable stores and top notch customer experience.

Store Manager/Cluster Leader

Barnes & Noble
01.2016 - 04.2021
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Completed point of sale opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Store Manager

Victoria Secret
05.2013 - 12.2015
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Approved regular payroll submissions for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Store Manager

Macy's
08.2011 - 04.2013

District Merchant Manager

Macy's
03.2008 - 08.2011
  • Developed strong relationships with key stakeholders, prospective customers and executives.
  • Worked closely with current and prospective customers to understand business needs and recommend continuous improvement and innovation plans.
  • Sold and supported company innovations and technology and promoted long-term business relationships.
  • Generated and executed sales plans in existing customer base and in assigned competitively-held accounts to meet profit increase goals.

Education

Associate of Arts - Marketing

Western Connecticut State University
Danbury, CT

High School Diploma -

New Milford High School
New Milford, CT
06-1988

Skills

  • Team management
  • Cross-functional coordination
  • Corporate communications
  • Workforce planning

Accomplishments

Passionate about growing talent and have promoted many people to leadership positions

Timeline

Cluster Leader

Barnes & Noble
05.2021 - Current

Store Manager/Cluster Leader

Barnes & Noble
01.2016 - 04.2021

Store Manager

Victoria Secret
05.2013 - 12.2015

Store Manager

Macy's
08.2011 - 04.2013

District Merchant Manager

Macy's
03.2008 - 08.2011

Associate of Arts - Marketing

Western Connecticut State University

High School Diploma -

New Milford High School
Theresa Dreyfuss