Summary
Overview
Work History
Education
Skills
Timeline
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Theresa Floyd

FLORENCE,South Carolina

Summary

Proven track record at FedEx, where I excelled in delivering packages on time and building lasting customer relationships, showcasing my strong problem-solving and communication skills. Also I helped in the evening with courier reconciliations, equipment returns, entering missed information. I could do most skills needed for office and route.

Overview

30
30
years of professional experience

Work History

Courier/CSA

Fedex
09.1999 - Current
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.

RCA

USPS
Florence, SC
04.1994 - 08.1999
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Bachelor of Arts - English

Francis Marion University
Florence, SC
12.1992

Skills

  • Working Independently
  • Attention to Detail
  • Problem-Solving
  • Customer Service
  • Clean Driving Record
  • Route Planning
  • Relationship building and rapport
  • Business processes and procedures
  • Multitasking Abilities
  • Excellent Communication
  • Teamwork and Collaboration
  • Professional Demeanor

Timeline

Courier/CSA

Fedex
09.1999 - Current

RCA

USPS
04.1994 - 08.1999

Bachelor of Arts - English

Francis Marion University

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Theresa Floyd