Theresa Francis
Cincinnati,OH
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
15
15
years of professional experience
Work History
PCA
UC Health Hospital
Cincinnati, OH
12.2021 - Current
- Answered patient assistance calls, assessed needs and offered qualified support.
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Collected and transported specimens to prepare for lab testing.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
Medical Assistant
UC Health
Cincinnati, OH
11.2018 - 12.2021
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Tested and recorded blood glucose levels.
- Taught patients about medications, procedures and care plan instructions.
Medical Assistant
Center For Chiropractic Orthopedics
Cincinnati, OH
05.2011 - 11.2018
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Prepared patients for X-rays.
- Performed electric muscle stimulation, massage and mechanical traction.
Medical Assistant
Home Health Aid
Cincinnati, OH
04.2014 - 05.2018
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Administered medication as directed by physician.
- Administered prescribed medications under direction of physician.
Education
Medical Assistant Certificate - Medical Assisting
Kaplan College - Columbus
Columbus, OH06.2011
GED -
Western Hills University High School
Cincinnati, OH07.1995
Skills
- X-Ray Processing
- Wound Care
- Examination Preparation
- Customer Service
- Monitoring Patient Progress
- Epic Systems
- Medical History Collection
- Patient Feeding
- Microsoft Outlook
- Medical Assistance
- Lab Specimens and Collections
- Injury Treatment
- Vision and Hearing Tests
- Monitoring
- Updating Medical Records
- Routine Laboratory Testing
- Operating EKG Equipment
- Treatment Room Preparation
- Patient Toileting
- Removing Sutures
- HIPAA Compliance
- Dressing Removal
- Weights and Measurements
- Patient Preparation and Assistance
Timeline
PCA
UC Health Hospital
12.2021 - Current
Medical Assistant
UC Health
11.2018 - 12.2021
Medical Assistant
Home Health Aid
04.2014 - 05.2018
Medical Assistant
Center For Chiropractic Orthopedics
05.2011 - 11.2018
Medical Assistant Certificate - Medical Assisting
Kaplan College - Columbus
GED -
Western Hills University High School
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