Theresa Fraser
Homestead,FL
Summary
Professional Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
2
2
years of professional experience
Work History
Main Bartender
Shaner Hotel Group
02.2022 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Crafted special drink and cocktail menu items for seasonal offerings.
Server
Portofino Coal Fired Pizza
05.2021 - 10.2021
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Restaurant Hostess
Portofino Coal Fired Pizza
05.2021 - 10.2021
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
Education
Associate of Arts - Pediatric Nursing
Miami Dade College
Homestead, FL06.2027
Skills
- Food Service
- Menu Memorization
- Guest Engagement
- Beverage Preparation
- Wine and Liquor Knowledge
Timeline
Main Bartender
Shaner Hotel Group
02.2022 - Current
Server
Portofino Coal Fired Pizza
05.2021 - 10.2021
Restaurant Hostess
Portofino Coal Fired Pizza
05.2021 - 10.2021
Associate of Arts - Pediatric Nursing
Miami Dade College
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