Theresa Fraser
Homestead,FL
Summary
Professional Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
2
2
years of professional experience
Work History
Main Bartender
Shaner Hotel Group
02.2022 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Crafted special drink and cocktail menu items for seasonal offerings.
Server
Portofino Coal Fired Pizza
05.2021 - 10.2021
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Restaurant Hostess
Portofino Coal Fired Pizza
05.2021 - 10.2021
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
Education
Associate of Arts - Pediatric Nursing
Miami Dade College
Homestead, FL06.2027
Skills
- Food Service
- Menu Memorization
- Guest Engagement
- Beverage Preparation
- Wine and Liquor Knowledge
Timeline
Main Bartender
Shaner Hotel Group
02.2022 - Current
Server
Portofino Coal Fired Pizza
05.2021 - 10.2021
Restaurant Hostess
Portofino Coal Fired Pizza
05.2021 - 10.2021
Associate of Arts - Pediatric Nursing
Miami Dade College
Similar Profiles
Franklin KuhnFranklin Kuhn
Maintenance Technician at Shaner Hotel GroupMaintenance Technician at Shaner Hotel Group
Theresa FraserTheresa Fraser
Main Bartender at Shaner Hotel GroupMain Bartender at Shaner Hotel Group
Phyllis ArmstrongPhyllis Armstrong
Server at Shaner Hotel GroupServer at Shaner Hotel Group