Theresa Fraser
Homestead,FL
Summary
Experienced and personable bartender with 2 years of expertise in crafting high-quality beverages, delivering exceptional customer service, and managing busy bar operations. Adept at creating a welcoming atmosphere, building rapport with patrons, and efficiently handling high-volume shifts. Skilled in mixology, inventory management, and ensuring compliance with health and safety standards. Passionate about providing memorable guest experiences while contributing to the success of the team and establishment.
Overview
3
3
years of professional experience
Work History
Main Bartender
Shaner Hotel Group
Homestead, FL
02.2022 - 02.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Crafted special drink and cocktail menu items for seasonal offerings.
Server
Portofino Coal Fired Pizza
Homestead, FL
05.2021 - 10.2021
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Restaurant Hostess
Portofino Coal Fired Pizza
Homestead, FL
05.2021 - 10.2021
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
Education
Associate of Science - Diagnostic Medical Sonographer
Southeastern College
Miami, FL06-2026
Skills
- Expertise in crafting a wide range of classic and custom cocktails, with precision and creativity
- Strong customer service skills, ensuring a welcoming and enjoyable experience for guests
- Proficient in handling cash, operating POS systems, and balancing registers accurately
- Knowledgeable in beer, wine, and spirits, including pairings, and recommendations
- Skilled at multitasking in high-pressure environments while maintaining attention to detail
Timeline
Main Bartender
Shaner Hotel Group
02.2022 - 02.2024
Server
Portofino Coal Fired Pizza
05.2021 - 10.2021
Restaurant Hostess
Portofino Coal Fired Pizza
05.2021 - 10.2021
Associate of Science - Diagnostic Medical Sonographer
Southeastern College
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