Theresa Garza

• Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
• Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
• Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
• Implemented corrective action plans based on audit findings, resulting in measurable improvements over time.

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

• Schedule and confirm patient diagnostic appointments and medical consultations

• Assist the physician in minor surgical procedures

• Pre-certify patients medical procedures and patients insurances

• Maintain medical records, technical library and correspondence files

• Performed all vitals and documented symptoms and medical conditions to the physician