Theresa Giannette
St. George,US
Summary
Professional excelled at 3e by producing critical Safety Data Sheets and enhancing team efficiency. in technology support with strong focus on team collaboration and achieving results. Skilled in troubleshooting, customer service, and adapting to changing needs. Reliable in delivering high-quality assistance and technical solutions. Known for problem-solving abilities and effective communication within teams.
Overview
6
6
years of professional experience
Work History
Hazmat Tech l
3e
Carlsbad, US
11.2022 - 08.2024
- Built confidence through training others on the proper use of digital tools and resources
- Mastered the use of a variety of applications such as Microsoft Office suite and Adobe Creative Cloud products
- Practiced effective time management strategies to complete tasks on schedule
- Adept at using research techniques to resolve complex technical problems quickly
- Contributed to group projects, collaborating with peers and learning from diverse skillsets
- Producing Safety Data Sheets for companies, and or customers that require the materials included in products
- Providing correct grammar, and details, and verifying information from employees who have an account with us
- Customers calling in about a product they purchased from a store require a Safety Data Sheet
Assistant Manager
Dillard's
ST. GEORGE, US
06.2022 - 10.2022
- Training staff
- Managing inventory
- Ensuring a safe, clean and aesthetically pleasing store environment
- Promptly address and resolve customer complaints and any staff issues
- Interviewed potential job candidates and made hiring recommendations to general manager
- Liaised between managers and employees, communicating concerns and expectations to appropriate parties
- Communicated with clients to address questions, concerns and needs and provide quality customer service
Assistant Manager
Joann's
Torrance, US
08.2018 - 10.2019
- Analyzed market and competitor trends to assess customer preferences and introduce new products
- Coordinated employee schedules according to staff availability and processed time-off requests
- Managed company orders, expenditures and sales to meet budget and revenue targets
- Tracked store inventories and replenished products according to demand
- Performed statistical analysis on sales data to measure company progress and diagnose procedural obstacles and weakness
Education
Bachelor of Arts (B.A.) - Sociology
California State University Dominguez Hills
Carson, CA12.2018
Associate in Arts (A.A.) - Behavioral Science
Los Angeles Harbor College
Wilmington, CA06.2016
Skills
- Project Proposals
- Segment Strategies
- Task prioritization
- Transaction Monitoring
- System Administration
- Employee Coaching and Motivation
- Communication Skills
- Negotiating Skills Strong
- Research Independently
- Attention to detail
Extra-Curricular Activities
Meals on Wheels, 08/10/17 Christian Outreach, 07/21/19 Palos Verdes Conservancy, 04/05/16 Providence of Little Company of Mary - Long Term Care Volunteer, 2013
Awards
Dean's List, 12/18
Timeline
Hazmat Tech l
3e
11.2022 - 08.2024
Assistant Manager
Dillard's
06.2022 - 10.2022
Assistant Manager
Joann's
08.2018 - 10.2019
Associate in Arts (A.A.) - Behavioral Science
Los Angeles Harbor College
Bachelor of Arts (B.A.) - Sociology
California State University Dominguez Hills