Summary
Overview
Work History
Education
Skills
TABC & FOOD HANDLER
Timeline
Generic

Theresa Gibbs

Austin,TX

Summary

Dedicated laborer with a strong background at Hire Quest Direct, known for enhancing worksite efficiency and safety compliance. Skilled in material handling and team collaboration, I consistently improved project timelines while maintaining a clean and organized environment. Committed to continuous learning and delivering exceptional results in fast-paced settings.

Overview

10
10
years of professional experience

Work History

Laborer

Hire Quest Direct
11.2024 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
  • Enhanced project timelines by collaborating effectively with team members on various tasks.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Cleaned and maintained tools, equipment and worksites.
  • Moved and cleared debris from work sites to dispose of in designated areas.

Laborer

Pacesetters Personnel Services
07.2017 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.

Sandwich Artist

Jimmy John's Gourmet Sandwiches
08.2016 - 06.2017
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Maintained clean and sanitary work station, contributing to hygienic dining environment.
  • Customized orders to accommodate special requests, enhancing customer loyalty.
  • Operated cash register and handled transactions accurately, ensuring smooth checkout process.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Brewed coffee and tea and changed out drink station syrups.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.

Associate \ Cashier

P. Terry's Burger Stand
02.2015 - 08.2016
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Collaborated with team members to achieve store goals and maintain a positive work environment.
  • Proactively identified opportunities to upsell products or services during transactions, increasing average transaction value.
  • Balanced multiple tasks simultaneously during busy periods, keeping lines moving quickly without sacrificing quality or accuracy of transactions.
  • Maintained accurate cash drawer counts by diligently tracking transactions and reconciling discrepancies.
  • Greeted customers warmly upon entering the store, creating a welcoming atmosphere conducive to repeat business.
  • Trained new employees on cashier procedures, improving overall efficiency and productivity of the team.
  • Kept work area clean, organized, and well-stocked with necessary supplies for smooth daily operations.
  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
  • Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
  • Bagged items securely to minimize breakages and reduce losses.
  • Worked with other associates to support cashiers and management needs.
  • Addressed and resolved complaints quickly to maintain customer satisfaction.
  • Retrieved items for customers and verified prices.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Packed customer orders into boxes and bags, transferring to shopping cart.
  • Learned duties for various positions and provided backup at key times.
  • Reviewed new promotions and monitored price changes.
  • Streamlined checkout procedures for faster service and reduced wait times.
  • Processed returns effectively by following established guidelines while maintaining a high level of customer service.
  • Helped maintain an orderly flow of customers through checkout lanes to minimize wait times.

Education

High School Diploma -

Northwestern Regional # 7
Barkhamsted, CT
06-1989

High School Diploma -

The Gilbert School
Winsted, CT
06-1989

Skills

  • Willingness to learn
  • Attention to detail
  • Safety awareness
  • Heavy lifting
  • Job site cleanup
  • Time management
  • Customer service
  • Punctual and reliable
  • Job site safety
  • Material handling
  • Physical strength
  • Truck loading and unloading
  • Repetitive work
  • Safety procedures
  • Hand-eye coordination
  • Equipment operation
  • Team collaboration
  • Trash collection
  • Debris removal
  • Team lifting
  • Team player

TABC & FOOD HANDLER

 re- certified  food handlers and TABC   3/2025    -        3  /   2027

Timeline

Laborer

Hire Quest Direct
11.2024 - Current

Laborer

Pacesetters Personnel Services
07.2017 - Current

Sandwich Artist

Jimmy John's Gourmet Sandwiches
08.2016 - 06.2017

Associate \ Cashier

P. Terry's Burger Stand
02.2015 - 08.2016

High School Diploma -

Northwestern Regional # 7

High School Diploma -

The Gilbert School

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Theresa Gibbs