Theresa Griffin
Peabody,MA
Summary
Dynamic professional with extensive experience in supervision and team leadership. Proven ability in inventory control and quality assurance, fostering a motivated workforce. Adept at coaching and mentoring, ensuring safety protocols are met while achieving organizational goals. Committed to maintaining high standards in fast-paced environments. Results driven Supervisor with experience of steering and directing all aspects of
operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives, and quality control.
Overview
34
34
years of professional experience
Work History
Warehouse Employee
Salvation Army
Saugus, MA
2020.05 - 2026.06
- Stocked and maintained Department.
- Imported and Exported stock to and from stores.
- Organized and moved donated merchandise into there specific locations.
- Kept workflow moving at a sufficient pace.
- Kept records of how much was sent to stores.
Cashier
Walmart
Saugus, MA
2017.01 - 2019.04
- Assisted customers with their merchandise.
- Stocked areas and put away merchandise.
- Managed the transactions of monies at the register.
- Communicated effectively with customers and Supervisors.
- Maintained the flow of customers in a fast-paced environment.
Seasonal Manager
Christian Book Distributors
Peabody, MA
2008.07 - 2008.12
- Managed 32 employees.
- Maintained schedules and assigned tasks.
- Processed orders in a timely manner.
- Trained employees and tracked progress.
- Developed strategic plans to optimize inventory management and reduce costs.
- Analyzed market trends to inform product offerings and marketing strategies.
- Established key performance indicators to measure team effectiveness and drive accountability.
- Spearheaded process improvement projects that enhanced operational workflows and reduced turnaround times.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Pick-Tunnel Specialist
Christian Book Distributors
Peabody, MA
2004.07 - 2008.12
- Supervised 8 employees.
- Organized books in order of priority.
- Organized catalogs and put them in assigned areas.
- Moved stock to coincide with orders being given.
- Maintained tunnel safety protocols in mind.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
- Devised and implemented processes and procedures to streamline operations.
- Created and managed project plans, timelines and budgets.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Maintained database systems to track and analyze operational data.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Generated reports detailing findings and recommendations.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Optimized inventory management, minimizing waste and reducing costs.
- Analyzed sales data to identify trends and adjust marketing strategies accordingly.
- Followed all company policies and procedures to deliver quality work.
- Trained and mentored junior staff, fostering a culture of continuous improvement and professional development.
- Developed and implemented strategic marketing plans to enhance product visibility and customer engagement.
Warehouse Picker/Packer
Christian Book Distributors
Peabody, MA
1994.11 - 2004.07
- Picked orders in areas assigned.
- Maintained clean area.
- Moved books in order of importance.
- Organized area and kept well stocked.
- picked over 2,000 orders daily.
Cashier/Stocker
Christmas Tree Shop
Lynnfield, MA
1992.10 - 1994.11
- Processed customers merchandise.
- Kept accurate transactions of customers' orders.
- Maintained and organized areas assigned.
- Communicated effectively with customer and Supervisors.
Education
Some College (No Degree) - Administration
North Shore Community College Lynn, MA 1 ½ Adminis
Lynn, MAHigh School Diploma -
Essex Agricultural And Technical Inst.
Danvers, MA04.1990
Skills
- Warehouse Inventory control
- Processes and Procedures
- Verbal and Written Communication
- Quality Control
- Goal Oriented
- Attention to detail and Safety protocols
- Decision-making
- Task delegation
- Word, Excel, Power Point in college
- Employee motivation
Timeline
Warehouse Employee
Salvation Army
2020.05 - 2026.06
Cashier
Walmart
2017.01 - 2019.04
Seasonal Manager
Christian Book Distributors
2008.07 - 2008.12
Pick-Tunnel Specialist
Christian Book Distributors
2004.07 - 2008.12
Warehouse Picker/Packer
Christian Book Distributors
1994.11 - 2004.07
Cashier/Stocker
Christmas Tree Shop
1992.10 - 1994.11
High School Diploma -
Essex Agricultural And Technical Inst.
Some College (No Degree) - Administration
North Shore Community College Lynn, MA 1 ½ Adminis