THERESA HOGSTON

Completed data entry tasks with accuracy and efficiency.

• Organized, sorted, and checked input data against original documents.
• Followed established procedures to enter and process data correctly.
• Scanned documents and saved in database to keep records of essential organizational information.
• Verified accuracy of data entered into system to produce error-free reports.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

• Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
• Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
• Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Managed daily cash handling procedures including reconciliations, deposits, and ensuring accurate transactions at all times.
• Improved employee performance through effective coaching, training, and regular performance evaluations.

• Completed data entry tasks with accuracy and efficiency.
• Scanned documents and saved in database to keep records of essential organizational information.
• Organized, sorted, and checked input data against original documents.
• Followed established procedures to enter and process data correctly.