Theresa Johns
Pharmacy Technician
DeLand,FL
Summary
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Genoa Healthcare
06.2023 - Current
- Processed prescription orders accurately and efficiently using pharmacy management software.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Collected co-payments or full payments from customers.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Collaborated with healthcare professionals to clarify prescription details, ensuring accuracy.
- Maintained inventory levels by monitoring stock, placing orders, and receiving shipments.
Pharmacy Technician
E-Z Healthmart Pharmacy
01.2022 - 11.2022
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Answered telephones to respond to questions or requests.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Operated cash registers to accept payments from customers.
Pharmacy Technician
Angel's Pharmacy
09.2019 - 12.2021
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Mixed pharmaceutical preparations according to written prescriptions.
- Operated cash registers to accept payments from customers.
Homemaker
Help at Home
10.2015 - 08.2019
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Transported patients to medical, dental and personal care appointments.
- Consulted with client care team to continually update care plans.
- Planned, purchased and prepared meals for clients according to prescribed diets.
- Handled household chores to assist patients and families with cooking, cleaning and laundry.
Specialty Pharmacy Technician
AdventHealth - Rx Plus Pharmacy
02.2013 - 04.2015
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Interpreted and processed medication orders under supervision of pharmacist.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Answered telephones to respond to questions or requests.
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Maintained proper storage and security conditions for drugs.
Education
High School Diploma -
Orangeville High School
Orangeville, IL05.1981
Skills
- Excellent customer service skills
- Ability to stay calm in stressful situations
- Adapt well to different pharmacy programs
- Problem-solving skills
- Ability to work well with little or no supervision or as a part of a team
- Supporting pharmacy operations
- Confidentiality and HIPAA
- Experience with multiple pharmacy programs, most recently, Proscript and
Accomplishments
- Processed and filled over 80 prescriptions per day.
Certification
- Certified by the Pharmacy Technician Certification Board
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Genoa Healthcare
06.2023 - Current
Pharmacy Technician
E-Z Healthmart Pharmacy
01.2022 - 11.2022
Pharmacy Technician
Angel's Pharmacy
09.2019 - 12.2021
Homemaker
Help at Home
10.2015 - 08.2019
Specialty Pharmacy Technician
AdventHealth - Rx Plus Pharmacy
02.2013 - 04.2015
High School Diploma -
Orangeville High School