Hi, I’m
Theresa Kioh
Hospitality Specialist
Bates City,MO
Summary
Hardworking individual bringing strong understanding of food safety and equipment oversight into daily work. Expert in conflict resolution and kitchen organization. Special skill leveraging team management utilizing nervous system regulation and organizational skills.
Dynamic professional mindset with a strong background in hospitality, childcare and meal preparation. Proven ability to foster lasting relationships while maintaining high standards of service and care.
Overview
15
years of professional experience
Work History
Self-employed
Private Nanny
09.2018 - Current
Job overview
- Acted as household manager and cook.
- Responsible for meal planning and preparing nutritious meals for the family.
- Engaged children in cooking activities using local fresh produce, baking breads and pizza from scratch and making homemade pastas and sauces.
- Planned and prepared child centered learning activities with the children.
- Taught children basic life skills, manners and personal hygiene.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Re/MAX Heritage
Director of Hospitality
07.2014 - 08.2018
Job overview
- Audited work completed by realtors, delivered feedback and verified timely completion of tasks for property closings.
- Greeted guests upon arrival and offered assistance.
- Streamlined check-in process to decrease wait times and increase customer satisfaction.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Planned, organized and executed all in-office events including meetings and office parties.
- Coordinated with catering staff to deliver food services for special events and functions.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Truman Medical Center- Hospital Hill
Medical Receptionist
09.2010 - 06.2014
Job overview
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Education
TAP SeriesKansas City, MO
Food Handler Permit from Food Handler
07-2025
Jai Institute Boston, MA
Certificate from Nervous System Regulation & Child Development
07-2024
Metropolitan Community CollegeKansas City, MO
from Child Development
12-2007
Skills
- Conflict resolution
- Nervous System Regulation
- Cooking and meal preparation
- Kitchen organization
- Recipe cooking - Pasta and Sauces
- Dough preparation - Breads, Pizza, Pasta, Cookies, Cannoli
- Baking
- Safe food handling
- Sanitation practices
Timeline
Private Nanny
Self-employed
09.2018 - Current
Director of Hospitality
Re/MAX Heritage
07.2014 - 08.2018
Medical Receptionist
Truman Medical Center- Hospital Hill
09.2010 - 06.2014
TAP Series
Food Handler Permit from Food Handler
Jai Institute
Certificate from Nervous System Regulation & Child Development
Metropolitan Community College
from Child Development
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