Theresa Krouper
Seminole
Summary
Dynamic and results-driven licensed cosmetologist with extensive experience at Sleek and Sassy Hair Salon. Proven expertise in client consultation and appointment scheduling, delivering exceptional service while managing a team. Adept at product recommendations and cash handling, ensuring client satisfaction and operational efficiency. Committed to enhancing client experiences through effective communication and attention to detail.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Hair Stylist
Freedom Hair Care
Seminole
09.2023 - Current
- Consult with clients on Hair Care.
- Set appointments for services, which can include, but not limited to, shampoo, coloring, cutting.
- Explain to clients what type of products are best for their hair.
- Listening to what clients are wanting as far as haircuts color, and other services offered.
- Explaining different prices for different services and what the service entails.
- Opening and closing of salon.
- Taking pay for services by cash, check or credit cards.
- Filling out clients information as name, phone, address and adding any additional information required.
Administrative Assistant
Greenside Lawn Service Inc.
Seminole
06.2021 - 06.2022
- Set appointments for estimates with clients.
- Set up monthly services.
- Sent estimates and invoices.
- Explained services offered.
- Answered phone.
- Advertising.
Hair Stylist
Savvy Seniors Hair.
Seminole
03.2020 - 12.2021
- All phases of Hairstyling.
- Booking appointments.
- Client consultation.
- Accounts Receivable.
- Selling Products.
Hair Stylist
Salon 131
Seminole
01.2017 - 03.2019
- All phases of hairstyling.
- Would like to work with more seniors.
- Looking for P/T.
Administrative Assistant
All Concrete Services
Seminole
01.2014 - 10.2017
- Set up bids for owner.
- Sent appraisals and invoices.
- Order supplies sent in payroll filed for and picked up permits.
- Spoke with customers to set up start dates.
Stylist
Fantastic Sams
Seminole County
10.2007 - 12.2015
- Shampoos, Sets, Perms, Color, Customer Service, Client Consulting.
- Left due to management change.
Stylist/Owner
Sleek and Sassy Hair Salon
Seminole
06.1992 - 12.2004
- All phases of owning a salon.
- Payroll, Taxes, Inventory, Buying and Selling of Products, Advertising, Booking Appointments, Customer Service, Working behind the chair, Client Consulting, and Managing 5 Stylist, 2 NAIL TECHNICIANS, 1 Facial Ann Massage girl.
- Also worked with Permanent Makeup Artist as contract worker to build clients.
Customer Service Representative
Delta Airlines
Tampa
08.1999 - 10.2001
- Took incoming call from clients to book flights for traveling.
- Making sure they has correct travel arrangements, seating, and return flights.
- Handled reservations.
- Booked appointments for clients.
- Worked in the inbound call center.
- Collected and documented orders.
Education
Cosmetologist - Cosmetology
Largo Beauty Acadamy
Largo, FL12.1993
Skills
- Cosmetology phases
- Appointment scheduling
- Client consultation
- Product recommendation
- Office administration
- Cash handling proficiency
- Receivables management
- Hair styling
- Attention to detail
- Effective communication
- Problem solving
- Retail sales
- Time management
- Schedule management
- [State] licensed cosmetologist
Certification
- Keratin, Present, Keratin Treatment for clients who are wanting less frizzy smoother hair.
- Cosmetology License
Timeline
Hair Stylist
Freedom Hair Care
09.2023 - Current
Administrative Assistant
Greenside Lawn Service Inc.
06.2021 - 06.2022
Hair Stylist
Savvy Seniors Hair.
03.2020 - 12.2021
Hair Stylist
Salon 131
01.2017 - 03.2019
Administrative Assistant
All Concrete Services
01.2014 - 10.2017
Stylist
Fantastic Sams
10.2007 - 12.2015
Customer Service Representative
Delta Airlines
08.1999 - 10.2001
Stylist/Owner
Sleek and Sassy Hair Salon
06.1992 - 12.2004
Cosmetologist - Cosmetology
Largo Beauty Acadamy