Theresa Lascek
Pittsburgh,Pennsylvania
Summary
Personable and articulate communicator, well-versed in argumentation and critical thinking. Possesses deep understanding of rhetorical strategies and logical reasoning. Committed to fostering culture of respectful debate and enhancing participants' persuasive abilities.
Personable and upbeat with excellent communication and organizational skills, ensuring smooth guest experiences and efficient table management. Knowledgeable about providing exceptional customer service and multitasking, while handling reservations and seating arrangements. Dedicated to creating welcoming atmosphere and enhancing overall guest satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Speech and Debate Coach
Central Catholic High School
09.2024 - Current
- Implemented effective time management techniques to balance coaching responsibilities alongside other professional duties.
- Expanded students understanding of public speaking and it's benefits.
- Prepared students for local, regional, and national tournaments by developing tailored coaching plans targeting specific skill development.
- Fostered a supportive learning environment by promoting teamwork, collaboration, and mutual respect among team members.
Hostess
Eat N Park
05.2023 - Current
- Grade 11, 12
- 15 Hrs/Week
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Community College of Allegheny County
07-2024
High School Diploma -
Mount Lebanon High School
05-2024
Communication Sciences And Disorders
University of Pittsburgh
05-2027
World Cultures
Southern New Hampshire University
09-2023
Skills
- Performance Assessment
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Customer Service
- Phone Etiquette
Awards
- Joan of Arc Medallion Recipient - 150 hours of service with the Salvation Army
- Girl Scout Gold Award Recipient - 100 hours of a service project with the Greater Pittsburgh Community Food Bank
Certification
- First Aid
- CPR
Timeline
Speech and Debate Coach
Central Catholic High School
09.2024 - Current
Hostess
Eat N Park
05.2023 - Current
- First Aid
- CPR
Community College of Allegheny County
High School Diploma -
Mount Lebanon High School
Communication Sciences And Disorders
University of Pittsburgh
World Cultures
Southern New Hampshire University
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