Health care professional with over 12 years of extensive expertise in patient care and health records management. Proficient in Epic Software and equipped with CPR/BLS certification, demonstrating strong time management and customer service skills. Committed to enhancing patient comfort and safety through compassionate support and meticulous attention to detail in medical procedures.
Overview
13
13
years of professional experience
Work History
MEDICAL ASSISTANT
University Of Maryland Medical System
10.2014 - Current
Greet and check-in patients, ensuring smooth and welcoming arrivals.
Support patients with clear communication during procedures.
Collect and log lab specimens, enhancing testing accuracy.
Interview patients and assess vital signs for informed care.
Streamlined patient intake processes, significantly reducing wait times and improving operational efficiency.
Conducted thorough patient interviews and vital sign assessments, enabling precise care plans and timely interventions.
Facilitated seamless insurance authorizations, minimizing procedural delays and optimizing patient flow through the clinic.
MEDICAL ASSISTANT
Medstar Harbor Primary Care
06.2012 - 10.2013
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
Prepare and administer medications as directed by a physician.
Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing physicians inpatient examinations, ensuring efficient care delivery and enhancing patient comfort.
Administered medications per physician's directives, contributing to improved patient recovery times and treatment adherence.
Collected and prepared laboratory specimens, maintaining accurate records to facilitate timely testing and diagnosis.
Education
MEDICAL ASSISTANT CERTIFICATION - undefined
Tesst College of Technology
Baltimore, MD
11.2011
HIGH SCHOOL DIPLOMA - undefined
Patterson High School
Baltimore, MD
05.2008
Skills
Epic Software Knowledge (Experienced)
Medical Terminology (Experienced)
CPR/BLS Certification
Patient Care
Customer Service
Time Management
Health Records Management
ADDITIONAL INFORMATION
LEADERSHIP
Mentor and guide trainees during the orientation process, as well as step in when sorting difficult issues to keep the work environment healthy and efficient.