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Branch manager and banking leader with strengths in branch operations, staff coaching, production growth, and member service. Supports sales and lending systems, leads procedural updates and cross-training, and monitors reports and ledgers for audit readiness. Brings hands-on knowledge of Symitar, MeridianLink, loan origination, and high-volume branch performance.

Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.

Strategic retail banking leader with 10+ years of progressive leadership experience across Santander and PNC, including acting district-level oversight. Proven record of developing branch managers, executing growth strategies, and maintaining strong risk and control environments across complex operations. Trusted partner to senior leadership with strengths in talent development, performance execution, regulatory discipline, and community engagement.

 Results-oriented banking professional with 20 years experience in sales and bank branch management including general bank operations, risk & controls and financial performance. Experienced in developing and implementing community involvement programs and services to grow the business. Exceptional organizational, analytical, coaching, and managerial skills. Demonstrated ability to lead, motivate & influence others to adapt to change. Executive Committee member for the Lymphoma & Leukemia Society in 2009 and a member of Southern NV SHRM (Society for Human Resource Management) in 2013. 

THERESA LONG

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