Summary
Overview
Work History
Education
Skills
Timeline
Generic

Theresa Lopez

San Antonio,TX

Summary

Dedicated caregiver with a proven track record at Pride Staffing, enhancing client well-being through compassionate care and effective medication management. Skilled in relationship building and problem-solving, I successfully implemented personalized care plans, ensuring safety and independence for clients while fostering positive family interactions. Committed to delivering exceptional support and quality service.

Overview

44
44
years of professional experience

Work History

Caregiver

Pride Staffing
01.2023 - 05.2026
  • Assisted clients with daily living activities, promoting independence and well-being.
  • Administered prescribed medications and monitored health conditions for client safety.
  • Developed and maintained positive relationships with clients and their families to enhance care experience.
  • Implemented personalized care plans in collaboration with healthcare professionals to ensure client needs were met.

Personal Lines Underwriter

Hartford Insurance Group
05.1982 - 02.1988
  • Assisted clients with daily living activities, promoting independence and well-being.
  • Administered prescribed medications and monitored health conditions for client safety.
  • Developed and maintained positive relationships with clients and their families to enhance care experience.
  • Implemented personalized care plans in collaboration with healthcare professionals to ensure client needs were met.

QA Auditor

Mercury Insurance
05.1989 - 05.2024
  • Conducted audits of insurance claims to ensure compliance with internal policies and regulatory standards.
  • Reviewed documentation for accuracy and completeness, identifying discrepancies for resolution.
  • Collaborated with cross-functional teams to develop quality assurance protocols and improve processes.
  • Analyzed audit results to identify trends and recommend enhancements for quality control measures.
  • Trained new team members on quality assurance practices and company standards to promote consistency.

Education

High School Diploma -

Ursaline Academy
San Antonio, TX
08.1976

Skills

Respectful and compassionate

Time management

Elderly care

Problem-solving

Dependable and responsible

Patient care

Daily living assistance

Multitasking and organization

Basic housekeeping

Emotional support

Housekeeping tasks

Relationship building

Compassionate care

Flexible schedule and availability

Patient caregiver

Medication and appointment reminders

Supportive companionship

Direct patient care

Behavioral management

Medication management

Timeline

Caregiver

Pride Staffing
01.2023 - 05.2026

QA Auditor

Mercury Insurance
05.1989 - 05.2024

Personal Lines Underwriter

Hartford Insurance Group
05.1982 - 02.1988

High School Diploma -

Ursaline Academy
Theresa Lopez