Theresa Mason
CNA/RNA/CMA
Beaver Dam,USA
Summary
Passion driven healthcare professional dedicated to delivering highest quality care, ensuring comfort, safety and well-being at all times. Exceptional customer service and clinical skills with the proven ability to anticipate needs, proactively address, identify and communicate changes to healthcare team. Strive to achieve health care goals while providing education, support and guidance for family members. Brings positive attitude, enthusiasm and commitment to continuous learning and growth with organization.
Overview
20
20
years of professional experience
Work History
CNA
Veterans Center
09.2023 - 07.2024
- Supported residents during difficult moments related to dementia symptoms, providing reassurance and understanding in order to maintain emotional wellbeing.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
CNA
T. A. Mason, LLC
06.2017 - 01.2024
- Company Overview: Independent Home Care /CNA
- Designed personalized care plan that incorporates healthcare directives of medical professionals designed to maintain and ensure clients safety while achieving healthcare goals
- Provides compassionate care and support for patients of Mesa View Hospice and respite care for the Alzheimer's Association of Nevada
- Reduced hospitalization, prevented injury and reduced stress on family members by observing, identifying and communicating any changes in their loved ones physical or mental state due to a medical condition or disease
- Increased client's 'Quality of Life' through 'on-hand's' care with services such as: transferring, activities of daily living, transportation, scheduling appointment's, medication management, nutritional meal planning/ preparation, housekeeping, social interaction and companionship
- Enhanced patient satisfaction by providing compassionate and attentive care.
CNA/Med Tech
Ovation
01.2023 - 08.2023
- Provides world class care to over 45 memory care residents
- Trains new staff and employees from staffing agencies to ensure that continuity of care is provided
- Med-Tech- ensuring that the residents receive their prescribed medication correctly and safely
- Abides by strict guidelines and procedures when providing, receiving, or destroying medication.
- Picks up 2 or more shifts per week to help management with scheduling deficits
- Communicates effectively with management when identifying problems or concerns regarding resident care
- Maintains dignity, privacy and respect when providing residents with assistance of ADL's
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Residential Care Coordinator
Ridge View Assisted Living
10.2022 - 01.2023
- Established and maintained relationships with residents, families and community partners to coordinate services to meet residents needs
- Assisted residents with daily living needs to maintain independence, self-esteem and achieve health care goals
- Responded quickly to emergency situations and provided support to promote safety, health and well-being
- Supported residents and families with necessary care during end-of-life phases
- Recruited, hired and trained Nursing Assistants and Med-Techs providing direct supervision and support to all employees
- Developed and implemented training programs for care staff to enhance skills and knowledge designed to improve resident care.
- Maintained a caring, supportive and safe environment for residents through careful monitoring and continuous oversight.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Facilitated appointments and transportation for patients, streamlining access to essential medical services.
CNA/CNA Coordinator
Coral Desert Rehabilitation
01.2022 - 10.2022
- Provide the highest level of personalized care in rehabilitation facility
- Developed close professional relationship by encouraging patients throughout recover and providing positive emotional support for family members
- Raised the bar and implemented changes in training of new nursing assistants by developing new training manual designed to improve patient care and increase retention rate of new hires
- Identified by managers as a positive role model and motivational leader
- Exceptional communication skills enabled me to quickly resolve issues or complaints made by patients or their family members by actively listening, taking responsibility and offering solutions that satisfy their needs
- Quick call light response to the physical, emotional and developmental needs of patients
- Assisted + 24 rehab patients with all aspects of activities of daily living with respect, dignity and privacy
- Followed safe lifting, transferring techniques using hands-on methods or use of mechanical equipment
- Obtain and document vital signs, daily weights and blood sugars; identify and communicate out of normal ranges immediately to nurse
- Making/changing bed as needed; repositioning and q2 brief changes to prevent skin breakdown and aid in healing bedsores
- Setting up meal trays and documentation of intake; provide, encourage and document daily hydration
- Maintained continuity of care in detailed patient report communicated during change of shift
- Abide and perform infection control procedures
- Maintained and documented accurate records of patient care, condition, progress and concerns
- Obtained urine/stool specimens; empty catheters and perform daily care
- Knowledge of medical terminology, procedures and treatments
- Observe, identify and communicate any changes in patient health to nurse
- Provide support to our team of physical, occupational and speech therapists
- Provide support, comfort, communication and compassion to patients and family members
- Attention to detail and effective time management of daily care
Subcontracted CNA
Mesa View Hospice
02.2020 - 11.2021
- Provided compassionate care with ADL's, transferring, toileting, bed changes, body positioning, feeding, hydration, emotional support, companionship and end-of-life care
- Administered medication under guidance of nursing staff to reduce pain and increase comfort
- Enabled clients to pass with dignity and respect while supporting families and honoring their specific religious beliefs and customs
- Applied clean dressings, slings, stockings, ice packs and support bandages as directed by nursing staff
- Gather information and follow care plan related to client's condition, treatment and appropriate activities
- Document and report observations of client's behavior, complaint's and physical symptoms to nursing staff
- Observe or examine clients to detect symptoms that may require medical attention, such as: skin tears or open wounds
- Assisted disabled clients to foster independence while closely monitoring client's safety
Education
Med-Tech - Online Certification
Elite Medical
01.2022
Ridgeview Nursing School - Nursing
Ridgeview Nursing School
St. George, Utah01.2020
Alzheimer's Association Online Certification -
Alzheimer's Association
01.2019
Vida Training School -
Vida Training School
Las Vegas, Nevada01.2016
We Care Online Nursing School -
We Care Online Nursing School
01.2015
Ridgeview Nursing School -
Ridgeview Nursing School
St. George, Utah01.2013
Skills
- Patient-focused care
- Time Management
- Adaptability and flexibility
- HIPPA Laws - Privacy
- Medical Terminology - Equipment
- ADL's with Respect & Dignity
- Calm and level-headed under duress
- Documentation proficiency
- Work Planning and Prioritization
- Compassion and empathy
- End-of-life care
- Quick problem solver
- Patient transfers
- Patient advocacy
- Empathy and compassion
- Geriatric care
- Task prioritization
- Training and mentoring
Certification
- Certified Nursing Assistant (Recertified), 2026
- BLS CPR/AED, 2026
- Utah Food Handler's Certification 2026
- Certified Med-Tech, 2022
- Certified Alzheimer's Caregiver, 2019
- Certified Personal Care Technician, 2016
- Certified Restorative Nursing Assistant, 2015
- Certified Nursing Assistant, 2013
- Certified Personal Care Assistant, 2004
Awards
- #1 Team Award from Alzheimer's Association, 10/20, Coordinated fund raising, planned and designed my own 'Walk for A Cure 2020' located in my community of Beaver Dam Arizona.
- Outstanding Achievement Award from Alzheimer's Ass., 06/20, As Team Leader for my team 'Smile for You'.
- #1 Team Award from Alzheimer's Association, 10/19, Won the award for #1 Team by raising over $2800 for this year's walk.
- TOP Ten Team Award from Alzheimer's Ass., 09/18, Received the Top Ten Team Award for raising over 600 in donations to find a cure for Alzheimer's.
Timeline
CNA
Veterans Center
09.2023 - 07.2024
CNA/Med Tech
Ovation
01.2023 - 08.2023
Residential Care Coordinator
Ridge View Assisted Living
10.2022 - 01.2023
CNA/CNA Coordinator
Coral Desert Rehabilitation
01.2022 - 10.2022
Subcontracted CNA
Mesa View Hospice
02.2020 - 11.2021
CNA
T. A. Mason, LLC
06.2017 - 01.2024
Alzheimer's Association Online Certification -
Alzheimer's Association
Vida Training School -
Vida Training School
We Care Online Nursing School -
We Care Online Nursing School
Ridgeview Nursing School -
Ridgeview Nursing School
Med-Tech - Online Certification
Elite Medical
Ridgeview Nursing School - Nursing
Ridgeview Nursing School
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