Summary
Overview
Work History
Education
Skills
Personal Information
Internship
Timeline
Hi, I’m

Angel Mercado

Scranton,PA
Angel Mercado

Summary

Detail-oriented and certified nursing assistant with a successful track record in geriatric healthcare. Personable and compassionate, possessing superior communication and rapport-building skills. Strong commitment to providing comprehensive and individualized patient care and education. Excels in liaising with medical professionals, patients, and families to deliver continuous top-quality care and education. A proficient and caring member of the nursing team with outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and meticulous attention to detail. Diligent in maximizing satisfaction, safety, and wellness for patients from diverse backgrounds. Demonstrated experience in providing compassionate and comprehensive care with a patient-focused approach. Skills include monitoring vital signs, performing wound care, and assisting with daily living activities. Also able to provide emotional support to patients and their families. Organized and dependable, successfully manages multiple priorities with a positive attitude. Willing to take on additional responsibilities to contribute to the achievement of team goals.

Overview

17
years of professional experience

Work History

Dunmore Healthcare Center

CNA
08.2022 - Current

Job overview

  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Riverside Rehabilitation and Nursing

Cna
09.2020 - 08.2022

Job overview

  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.

Gino Merli Veterans Center

CNA
09.2018 - 09.2020

Job overview

  • Provide quality care as a CNA to veterans in a nursing home setting
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Reduced patient stress levels through effective communication and active listening skills.

Riverside Rehabilitation and Nursing

CNA
07.2017 - 01.2018

Job overview

  • Provide quality care as a CNA within a nursing home setting
  • Preserve patient dignity while carrying out duties such as bedpan changes, bathing and restorative care

Telespond Senior Services

CNA
08.2014 - 07.2017

Job overview

  • Provided quality care of clients in their home
  • Bathing, light housekeeping, assisting with daily living needs

Medical Staffing Network

CNA
05.2010 - 03.2011

Job overview

  • Provided care as a per-diem CNA for various long term care facilities in my area
  • Assisted residents with ADL's and quality care

Allied Services

CNA
05.2007 - 03.2010

Job overview

  • Provided care in a long term care environment
  • Assisted residents with bathing, meals, transfers, dressing, and grooming

Education

Lackawanna College
Scranton, PA

Bachelors from Human Services

University Overview

  • Dean's List: Fall 2023
  • GPA 3.78

Lackawanna College
Scranton, PA

Associate Of Applied Science from Human Services
05.2023

University Overview

  • Dean's List Fall and Spring semester 2022-2023
  • GPA 3.78
  • Professional Development: completed internship at Lakside NEPA, an outpatient drug and alcohol treatment facility.

Mountain View Care Center Nurse's Aide Program
Scranton, PA

Nurse's Aide
01.2003

University Overview

Completed a CNA certification course

Scranton High School

GED
01.2002

Skills

  • Reliable, focused nursing professional with excellent patient care and charting skills gained through 15 years of experience as a certified nursing assistant
  • Compassionate and technically skilled in attending to patients in diverse healthcare settings
  • Excellent verbal and written communication skills
  • Very detail orientated
  • Ability to follow set rules and protocol
  • Excellent time management and organizational skills
  • Patient care and safety
  • Vital signs and patient monitoring
  • Privacy/ HIPAA regulations
  • Compassion and Empathy
  • Vital signs monitoring
  • Patient Care
  • Bathing Assistance
  • Feeding Assistance
  • Basic Life Support
  • Dressing assistance
  • Maintaining confidentiality
  • Compassionate communication
  • Patient Transfers
  • Complex Problem-Solving
  • Reliable team player
  • Dementia and Alzheimer's knowledge
  • Safety Precautions
  • Recording vital signs
  • HIPAA Compliance
  • Bedside manner
  • Patient Lifting
  • End of life care
  • Patient-focused care
  • Electronic Charting
  • Geriatric Care
  • Documenting behaviors
  • Responding to emergencies
  • Patient relationship building
  • Maintaining privacy
  • Specimen Collection
  • Condition Monitoring
  • CNA Certification
  • CPR Certification

Personal Information

Title: Certified Nursing Assistant

Internship

Completed an internship for my Bachelors degree in Human Services at Lakeside NEPA. I was involved in individual and group counseling, learned very much about addiction and how to help people with addictions.

Timeline

CNA

Dunmore Healthcare Center
08.2022 - Current

Cna

Riverside Rehabilitation and Nursing
09.2020 - 08.2022

CNA

Gino Merli Veterans Center
09.2018 - 09.2020

CNA

Riverside Rehabilitation and Nursing
07.2017 - 01.2018

CNA

Telespond Senior Services
08.2014 - 07.2017

CNA

Medical Staffing Network
05.2010 - 03.2011

CNA

Allied Services
05.2007 - 03.2010

Lackawanna College

Bachelors from Human Services

Lackawanna College

Associate Of Applied Science from Human Services

Mountain View Care Center Nurse's Aide Program

Nurse's Aide

Scranton High School

GED
Angel Mercado