THERESA Matuch
Countryside,Il
Summary
Resourceful laboratory professional with more than 10+ years of experience in institutional settings. Highly skilled in quality assurance, process improvement/metrics, and safety/high reliability. Dedicated and passionate, skilled at working under pressure and adapting to new situations and challenges to best enhance team members and the organization.
Overview
38
38
years of professional experience
Work History
Process Analyst
Cook County Health And Hospital Systems
Chicago, IL
02.2018 - Current
- Partners with the Clinical and Corrections staff to design and implement efficient processes that support the delivery of high quality health services.
- Designs and implements metrics systems to support the communication of organizational goals and to monitor performance. Documents current processes, conducts analysis, and proposes effective and cost efficient improvements.
- Supports the credentialing, accrediting and auditing regulatory requirements for Cermak Health Services which includes analysis, pulling reports, etc.
- Mentors clinical and corrections staff to introduce and institutionalize process analysis and quality improvement methodologies in support of maintaining quality standards.
Laboratory Scientist
Canal Barge Company
Channahan, IL
06.2016 - 01.2017
- Analyzed testing results based on established indicators, submitting findings to central lab database.
- Identified and resolved unexpected results, directing secondary testing measures or collection efforts.
- Documented changes during experiments, noting unexpected issues arising during research activities.
Lean Project Manager
Eurofins Eaton Analytical
South Bend, IN
05.2016 - 11.2017
- Recruited and oversaw personnel to achieve performance and quality targets.
- Adhered to budget requirements with excellent planning and consistent expense monitoring.
- Sourced, vetted and managed team members needed to accomplish project goals.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Laboratory Scientist
Eurofins Eaton Analytical
South Bend, IN
09.2001 - 05.2016
- Analyzed testing results based on established indicators, submitting findings to central lab database.
- Conducted experiments in laboratory environment for product development purposes.
- Identified and resolved unexpected results, directing secondary testing measures or collection efforts.
- Conducted moderately complex analysis to support process development.
- Simultaneously managed several complex projects, meeting all pertinent milestones.
- Served as Safety Radiation Officer.
- Member of the Laboratory Safety Team.
Technical Support Representative
GDS Technology
Elkhart, IN
08.2000 - 08.2001
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Build and maintain successful relationships with sales, consumers, management, and quality assurance
- Translated complex technical issues into digestible language for non-technical users.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Promoted efficiency among departments with prompt resolution of system issues.
Owner/Property Manager
Allied Properties LLC
LaPorte, IN
08.1993 - 12.2000
- Managed day-to-day business operations.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Trained and motivated employees to perform daily business functions.
- Trained and developed team members.
Senior Medical Laboratory Technologist
The South Bend Medical Foundation
South Bend, IN
11.1989 - 12.1997
- Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
- Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
- Conducted chemical analysis of blood, urine or spinal fluid to determine presence of normal or abnormal components.
- Developed and maintained courteous and effective working relationships.
- Proved successful implementing new testing and instrumentation in Chemistry Department.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Maintained, reviewed, documented, and investigated quality control trends, bias, new limits. Work with Chief Pathologist in resolving result reliability.
- Technical support for instruments in the Automated Chemistry Department
Education
Lean Professional Certification -
Acuity Institute School of Business Leadership
ColoradoBS - Medical Technology/Chemistry
Indiana State University
American Society of Clinical Pathology
Medical Technologist, ASCP ID: 25711287Skills
- Quality Systems
- Leading Lean Continuous Improvements
- Collaborative relationships
- Safety
- Policy/Procedure Development
- Strategic Planning
- Internal/External Audits
- Data Analysis/Integrity
- Scheduling/Supervision/Mentoring
Timeline
Process Analyst
Cook County Health And Hospital Systems
02.2018 - Current
Laboratory Scientist
Canal Barge Company
06.2016 - 01.2017
Lean Project Manager
Eurofins Eaton Analytical
05.2016 - 11.2017
Laboratory Scientist
Eurofins Eaton Analytical
09.2001 - 05.2016
Technical Support Representative
GDS Technology
08.2000 - 08.2001
Owner/Property Manager
Allied Properties LLC
08.1993 - 12.2000
Senior Medical Laboratory Technologist
The South Bend Medical Foundation
11.1989 - 12.1997
Lean Professional Certification -
Acuity Institute School of Business Leadership
BS - Medical Technology/Chemistry
Indiana State University
American Society of Clinical Pathology
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