Theresa McMullen
Chicago,IL
Summary
Registered Nurse (MSN, CNL) with over 7 years of experience in inpatient and outpatient clinical care, case management, discharge planning, and patient education. Proven ability to review clinical documentation, identify barriers to discharge, and facilitate safe transitions of care while collaborating effectively with healthcare teams to support patient goals and drive positive results for the organization. Actively seeking a remote role in documentation review, prior authorization support, or case management coordination to leverage expertise and tackle new challenges to advance organizational objectives.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Inpatient Adult RN Case Manager
UChicago Medicine
Chicago, IL
01.2025 - 04.2025
- Partnered with the care team to evaluate and synchronize patient necessities.
- Coordinated with healthcare professionals and families to ensure efficient discharge planning.
- Managed interactions with Medicare, Medicaid, and commercial insurance to secure necessary service authorizations.
- Oversaw patient transport and guaranteed resource provision before discharge.
Physician Resource Nurse, Heart & Vascular Surgery
UChicago Medicine
Chicago, IL
03.2023 - 12.2024
- Enhanced clinical workflows for MALS-focused medical services.
- Coordinated procedures, follow-ups, and disease education; ensured safety and efficacy across interdisciplinary teams.
- Facilitated patient interactions in MALS program, overseeing process from application through post-surgical monitoring.
Staff Nurse, Supplemental Tele Float Pool
UChicago Medicine
Chicago, IL
09.2021 - 02.2023
- Adapted rapidly across med-surg/telemetry and specialty units (orthopedics, neuro, GI, colorectal, heme/onc, urology, bariatrics, endocrine, ENT, plastics, transplant, trauma, postop recovery).
- Enhanced teamwork and effective communication to boost care quality.
Staff Nurse, Cardiology & Observation Unit
UChicago Medicine
Chicago, IL
01.2018 - 09.2021
- Oversaw care for multiple patients, ensuring timely intervention during acute decompensation.
- Managed complex VAD patient care during various illnesses and crises.
- Developed individualized care plans; educated patients/families; advocated across the continuum of care.
Co-owner
Fotio Photo Booth
Chicago, IL
10.2012 - 08.2015
- Led operational initiatives to secure new business opportunities.
Account Executive
Purohit Navigation
Chicago, IL
05.2008 - 05.2011
- Delivered competitive analyses for pharmaceutical clients; managed budgets, timelines, and client relationships.
Education
Master of Science - Nursing (Generalist Entry)
Rush University
Chicago, IL08.2017
B.A. - Economics & Business Administration
Monmouth College
Monmouth, IL08.2008
Skills
- Clinical documentation review
- Discharge planning
- Interdisciplinary coordination
- Patient and family education
- Case management
- Care transitions
- Prior authorization
- Medicare & Medicaid insurance coordination
- Epic (EHR)
- Remote collaboration
- Time management
- HIPAA compliance
- Chronic disease management
- Medication management
- Quality improvement
- Palliative care
- Healthcare regulations
- Training staff
- Direct patient care
- Microsoft office
- ICD-10
- Infection
- Diagnostic test ordering
Certification
- Registered Nurse (RN), Illinois, Active, 05/26
- Clinical Nurse Leader (CNL), 12/27
- Basic Life Support (BLS) 08/25
Leadership Professional Experience
- UBC Quality CAUTI Champion, UChicago Medicine, 03/22, 02/23, Communicated quality data and action plans; served as resource for CAUTI best practices and EBP updates.
- Kennel Volunteer & Dog Walker, Heartland Animal Shelter, Northbrook, IL, 02/12, 11/12, Advocated for shelter animals through outreach and fundraising.
- Steering Committee Member & Volunteer, Medical Mobile Van, Chicago Recovery Alliance, 06/16, 04/17, Administered vaccines, provided safety education, conducted HIV screenings, and trained new volunteers.
Timeline
Inpatient Adult RN Case Manager
UChicago Medicine
01.2025 - 04.2025
Physician Resource Nurse, Heart & Vascular Surgery
UChicago Medicine
03.2023 - 12.2024
Staff Nurse, Supplemental Tele Float Pool
UChicago Medicine
09.2021 - 02.2023
Staff Nurse, Cardiology & Observation Unit
UChicago Medicine
01.2018 - 09.2021
Co-owner
Fotio Photo Booth
10.2012 - 08.2015
Account Executive
Purohit Navigation
05.2008 - 05.2011
Master of Science - Nursing (Generalist Entry)
Rush University
B.A. - Economics & Business Administration
Monmouth College