Theresa Minick
Miami Gardens
Summary
A seasoned professional with a robust background at Miami Dade Public Schools, I excel in streamlining operations and enhancing customer satisfaction. My expertise in computer literacy and leadership, coupled with a knack for fostering safety and efficiency, has significantly uplifted service quality, achieving notable improvements in meal preparation speed and consistency.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Food Service Manager II
Miami Dade Public Schools
08.1998 - Current
- Led team through high-pressure events, maintaining service quality and customer satisfaction during peak periods.
- Streamlined kitchen operations through process improvements, resulting in increased meal preparation speed and consistency.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food production levels, meal counts, and supply costs.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Enhanced safety protocols for both employees and guests by adhering to strict food handling guidelines, ensuring proper storage of ingredients, and maintaining up-to-date certifications on equipment usage.
After- School Counselor
Miami Dade Public Schools
08.2021 - Current
- Organized fun and educational activities to enhance students'' creative thinking and problem-solving skills.
- Enhanced student participation by incorporating interactive activities and group projects into the after-school program.
- Maintained accurate records on student attendance, performance, and behavioral issues for review by program administrators.
- Built productive, lasting connections with individual students.
Cafeteria Manager Intern
Miami Dade Public Schools
11.1997 - 06.1998
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Recruited trained, and supervised staff to ensure exceptional customer service in a fast-paced setting.
- Used computer software to analyze daily financial statements, balance statements and reimbursable meals.
- Managed budgets, analyzing financial data to make informed decisions on purchasing and menu pricing.
- Maintained a clean and safe environment, adhering to health department regulations and guidelines.
Food Service Worker
Miami Dade Public Schools
03.1992 - 12.1995
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Education
Associate of Science - Education
Grand Canyon University
Miami, FL01-2026
High School Diploma -
Miami Carol City Senior High School
Miami, FL06-1991
Skills
- Safety awareness
- Typing and data entry
- Computer Literacy
- Positive reinforcement
- Patience and empathy
- Leadership
Certification
- Food Handler Certification - ServSafe or National Restaurant Association.
- Register Training
- Grocery Ordering
- CPR
Timeline
After- School Counselor
Miami Dade Public Schools
08.2021 - Current
Food Service Manager II
Miami Dade Public Schools
08.1998 - Current
Cafeteria Manager Intern
Miami Dade Public Schools
11.1997 - 06.1998
Food Service Worker
Miami Dade Public Schools
03.1992 - 12.1995
- Food Handler Certification - ServSafe or National Restaurant Association.
- Register Training
- Grocery Ordering
- CPR
Associate of Science - Education
Grand Canyon University
High School Diploma -
Miami Carol City Senior High School
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