David Diaz
Sayreville,NJ
Summary
Accomplished Food Service Manager with a proven track record at Five Guys Burger And Fries, enhancing customer satisfaction and reducing food waste significantly. Skilled in staff leadership and quality control, demonstrating strong customer service and safety awareness. Excelled in fostering a positive work environment and maintaining high standards of cleanliness and sanitation.
Developed strong leadership and operational skills in fast-paced food service environment, focusing on customer satisfaction and efficiency. Skilled in staff management and inventory control, ensuring seamless day-to-day operations. Seeking to transition to new field where these skills can drive impactful results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Service Manager
Five Guys Burger And Fries
11.2023 - Current
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food production levels, meal counts, and supply costs.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
- Upheld company policies consistently across all areas of operation while remaining flexible enough to address unique situations as they arose within the workplace setting.
- Enhanced safety protocols for both employees and guests by adhering to strict food handling guidelines, ensuring proper storage of ingredients, and maintaining up-to-date certifications on equipment usage.
- Ensured high standards of cleanliness and sanitation with regular inspections and staff training.
- Reduced food waste by closely monitoring inventory levels and implementing effective ordering procedures.
- Maintained high level of quality control by regularly reviewing dishes for taste, presentation, and adherence to established standards.
Food Service Worker
Panera Bread
05.2021 - 11.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Associate of Science - Electrical And Electronic Systems Technology
Lincoln Technical Institute
Union, NJ10-2025
Associate of Science - Business Administration And Management
Middlesex County College
Edison, NJ12-2024
Skills
- Customer service
- Food storage
- Staff leadership
- Staff supervision
- Quality control
- Equipment management
- Safety awareness
- Heavy lifting
- Dependable and responsible
- Hand and power tools
- Conduit bending
- Electrical installations
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- NCCER Electrician Certification – National Center for Construction Education & Research.
Timeline
Food Service Manager
Five Guys Burger And Fries
11.2023 - Current
Food Service Worker
Panera Bread
05.2021 - 11.2023
- NCCER Electrician Certification – National Center for Construction Education & Research.
Associate of Science - Electrical And Electronic Systems Technology
Lincoln Technical Institute
Associate of Science - Business Administration And Management
Middlesex County College
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