Theresa Moore
Live Oak,FL
Summary
Driven Medical Assistant and Certified Nursing Assistant with a proven track record of enhancing patient satisfaction and improving care outcomes at Tampa General Hospital. Skilled in vital signs monitoring and compassionate patient support, adept at ensuring patient safety and promoting independence. Demonstrated commitment to professional development and quality care, with expertise in electronic charting and direct patient care.
Overview
20
20
years of professional experience
1
1
Certification
Work History
PCT/CNA
Tampa General Hospital
06.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
CNA /Nursing Unit Clerk/Certified Medical Assistant
Meridian Behavioral Healthcare, Inc
06.2020 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Enhanced patient care by efficiently managing medical records and coordinating with healthcare professionals.
- Performed various administrative tasks by filing, copying and faxing documents.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Called and faxed pharmacies to submit prescriptions and refills.
Medical Assistant/ CNA
Family Medicine, Sports Medicine
07.2009 - 02.2014
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Taught patients about medications, procedures, and care plan instructions.
Medical Assistant /Front Desk Medical Receptionist
St Cloud Family Practice
03.2005 - 11.2008
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Education
High School Diploma -
Poinciana High School
Kissimmee, FLMedical Asst - Nursing
High Tech Inst
Orlando, FLCNA - Nursing
Heart To Heart
Jasper, FL05.2021
PN - Nursing
Med-Life Institute - Pompano Beach
Pompano Beach, FL11.2012
Skills
Patient Care
Vital signs monitoring
Compassion and Empathy
Bathing Assistance
Basic Life Support
Tracheostomy Care
Certified Nursing Assistant
CPR/AED
Catheter Care
Patient Positioning
Activities of Daily Living ADL Support
Ambulation Assistance
Direct Patient Care
Electronic Charting
Bedside manner
Safety Precautions
Certification
- CPR/AED Certification
- Home Health Aide (HHA) Certification
- Basic Life Support Certification (BLS)
- Certified Nursing Assistant (CNA)
- Certified Medical Assistant (CMA)
Timeline
PCT/CNA
Tampa General Hospital
06.2024 - Current
CNA /Nursing Unit Clerk/Certified Medical Assistant
Meridian Behavioral Healthcare, Inc
06.2020 - Current
Medical Assistant/ CNA
Family Medicine, Sports Medicine
07.2009 - 02.2014
Medical Assistant /Front Desk Medical Receptionist
St Cloud Family Practice
03.2005 - 11.2008
High School Diploma -
Poinciana High School
Medical Asst - Nursing
High Tech Inst
CNA - Nursing
Heart To Heart
PN - Nursing
Med-Life Institute - Pompano Beach
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