Utilization Review Nurse with proven expertise in ensuring compliance and enhancing patient care at Anthem BC/BS. Excelled in performing critical reviews and leveraging EMR/EHR knowledge, coupled with exceptional organizational abilities and effective communication. Demonstrated leadership in cardiac rehabilitation, emphasizing teamwork and patient progress.
Experienced with managing medical practices Internal Medicine, Neurology and OB/GYN. Experienced with front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.