Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Theresa Nichols

Columbus

Summary

Dynamic and results-driven professional with extensive experience at City of Grove City, excelling in housekeeping and customer service. Proven ability to enhance operational efficiency through effective training and innovative cleaning procedures. Skilled in multitasking and cost estimation, consistently maintaining high sanitation standards and fostering a welcoming environment for guests.

Overview

27
27
years of professional experience

Work History

Facility Housekeeper

City of Grove City
07.2021 - 07.2025
  • Supervised daily cleaning operations, ensuring compliance with safety and sanitation standards.
  • Trained new staff on proper cleaning techniques and equipment usage to enhance team efficiency.
  • Developed and implemented improved cleaning procedures, resulting in increased operational effectiveness.
  • Conducted regular inspections of facilities to maintain quality control and uphold cleanliness standards.
  • Managed inventory of cleaning supplies, optimizing procurement processes for cost-effectiveness.
  • Collaborated with maintenance teams to address facility issues promptly, enhancing overall guest satisfaction.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.

3rd Shift Crew Member

Meijer
02.2014 - 12.2020
  • Operated machinery and equipment to ensure efficient production flow.
  • Monitored quality control processes to maintain high standards of product integrity.
  • Collaborated with team members to optimize workflow and reduce downtime.
  • Trained new crew members on safety procedures and operational protocols.
  • Managed inventory levels, restocking shelves to maintain product availability and presentation.
  • Trained new team members on store procedures and customer interaction best practices.
  • Expedited stock replenishment processes by quickly transporting new shipments from receiving docks to designated storage areas using pallet jacks.

Sales Manager

CS Carpet Sales & Service
12.1998 - 01.2020
  • Provided personalized product recommendations based on customer needs, enhancing overall satisfaction.
  • Led promotions and marketing initiatives to increase brand awareness and boost sales revenue.
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Boosted customer satisfaction by providing tailored carpet recommendations based on individual preferences and needs.
  • Assisted in the removal of old flooring materials, ensuring a clean and prepared surface for new carpet installations.
  • Maintained and processed invoices, deposits, and money logs.

Education

High School Diploma -

Jonathan Alder
Plain City
05-1986

Marketing

Tolles Technical
Plain City, OH
05-1986

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Floor scrubber operation
  • Computer literacy
  • Mathematical calculations
  • Cleaning and sanitizing
  • Multitasking
  • Organizational skills
  • Accurate measurements
  • Cost estimation
  • Pallet jack operation

Interests

  • Community Cleanup
  • Volunteer Work
  • Participating in fundraising events to support local charities, schools, or community projects
  • Crafting and DIY Projects
  • I participate in a variety of outdoor recreational activities

Timeline

Facility Housekeeper

City of Grove City
07.2021 - 07.2025

3rd Shift Crew Member

Meijer
02.2014 - 12.2020

Sales Manager

CS Carpet Sales & Service
12.1998 - 01.2020

High School Diploma -

Jonathan Alder

Marketing

Tolles Technical

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