Thea Barry
Los Molinos,CA
Summary
Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.
Overview
15
15
years of professional experience
Work History
Facility Housekeeper
U-Haul
12.2023 - Current
- Verified cleanliness and organization of storage areas and carts.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Crew Member
McDonald's
10.2024 - 02.2025
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Prepared products following restaurant, health, and safety standards and procedures.
Customer Service Representative
Exeter Finance LLC
10.2017 - 03.2019
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Waitress
Homemade cafe
04.2010 - 09.2016
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
Team Member
Zoup
03.2015 - 08.2015
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
Education
Diploma -
Berkeley High School
Associate of Science -
Colorado Technical University
Colorado Springs, CO02-2022
Skills
- Service Excellence
- Customer service
- Strong work ethic
- Guest engagement
- Hospitality service expertise
- Food safety practices
- Order management
- Suggestive selling
Accomplishments
- Worked 20 overtime hours during the holiday season at the request of management.
Timeline
Crew Member
McDonald's
10.2024 - 02.2025
Facility Housekeeper
U-Haul
12.2023 - Current
Customer Service Representative
Exeter Finance LLC
10.2017 - 03.2019
Team Member
Zoup
03.2015 - 08.2015
Waitress
Homemade cafe
04.2010 - 09.2016
Diploma -
Berkeley High School
Associate of Science -
Colorado Technical University
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