Summary
Overview
Work History
Education
Skills
Timeline
Generic

Theresa Oliver

Chino,CA

Summary

I am a visionary always looking for ways to improve myself as a person and career. Taking pride in work and dedication, belief in being a great team player and work on the challenges of problem solving.

Closely monitors customer demand and shows initiative in identifying areas for growth and replacing inventory. Takes ownership and plans promotions centered around key holidays, promotions, and brand initiatives.

Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.

Overview

42
42
years of professional experience

Work History

Retail Mercahndising

SRS Strategic Retail Solutions
11.2023 - Current
  • Increased store sales by creating visually appealing merchandise displays.
  • Maximized retail space utilization with efficient planogram execution and regular updates.
  • stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Stocked designated items on shelves, end caps and displays.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Managed timely and effective replacement of damaged or missing products
  • Updated merchandise pricing to match new values and special promotional rates.

Independent Contractor

Hunter Douglas
01.2012 - Current
  • Commission sales
  • Communicated effectively with clients throughout entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Negotiated contracts with clients, ensuring clear communication of project scope and expectations for both parties.
  • Identified new business opportunities through networking events, online platforms, or word-of-mouth referrals.
  • Improved overall project quality by reviewing work diligently before submission to the client for approval.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues

Sales and Design Professional

Home Depot Interiors
07.2015 - 01.2016
  • Commission based interior designer
  • Kitchen and bath remodel program
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Sales and Design Professional

USIG- Home Depot Interiors
10.2014 - 07.2015
  • Commission based interior designer
  • Representing; The Home Depot
  • Bathroom remodeling program
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Event Specialist

Floor Décor
02.2013 - 10.2014

As a commission based interior designer

  • Representing Costco with their In Home Design program at special events throughout Southern California store locations
  • Accurately calculated and processed expenses during and after events.
  • Organized post-production trade shows and events while devising strategies, tactics and budgets for fiscal-year marketing plans.
  • Brainstormed and implemented creative event concepts and themes.
  • Developed creative themes for events and created related activities to engage attendees
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Researched and identified new vendors and suppliers to obtain competitive pricing.

Design and Sales

EuroCraft Cabinetry, Inc.
02.2017 - 08.2017
  • Salary plus commission- kitchen cabinet design
  • Strengthened customer relationships through effective communication and understanding of their specific needs.
  • Implemented successful marketing strategies to increase brand awareness and generate new leads.
  • Collaborated with cross-functional teams to ensure seamless project execution, resulting in satisfied clients.
  • Achieved consistent sales growth by staying informed about industry trends and adjusting strategies accordingly.
  • Optimized sales processes by implementing CRM software, improving lead tracking, and increasing conversion rates.
  • Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
  • Researched and stayed current on industry trends to incorporate new products into designs.
  • Participated in furniture selection and documentation of specifications.
  • Created professional presentations using 20/20 Software to creatively communicate design intent and direction.

Product Specialist / Interior Design

DirectBuy
11.2006 - 02.2010
  • Working as customer relations to design and assist with material purchase for their specified project

Sales and Design Specialist

CDI
04.2010 - 12.2012
  • In Home Design / Sales
  • As a commission based contracted designer
  • Representing Costco with their In Home Design program

Senior Territory Sales Representative

Firestone Assoc.
11.1983 - 02.1994
  • A commission sales position required travel within territory to service accounts as well as establish new ones, keeping them up to date on new and upcoming products and trends
  • Proactively negotiated profitable contracts for product lines and performed cold-calling to senior leadership to expand territory sales.
  • Established trust with clients through consistent follow-ups, leading to long-term partnerships and repeat business.
  • Optimized route planning for account visits, reducing travel time and allowing for increased face-to-face interactions with clients.
  • Improved customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
  • Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
  • Increased territory sales by cultivating strong relationships with new and existing clients.
  • Conducted detailed product demonstrations, showcasing features and benefits to secure client commitments.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Event & Showroom Management / Sales

Firestone Assoc.
01.1983 - 01.1992

Assist retail store buyers in ordering merchandise for seasonal product fulfillment from over 250 manufacturers of Giftware and Decorative accessories

  • As Event manager, responsible for both design and set up of a 6000sq.ft

Showroom, as well as 2400sq.ft temporary sales booth during Trade show

Education

College - Computer training / nutrition

Chaffee College
01.1998

JC - Marketing / small business management

Mt. San Antonio J.C.
01.1991

Some College (No Degree) - Cosmetology

Fullerton JC
Fullerton, CA

High School Diploma -

Don Antonio High School
Chino, CA
01.1981

Skills

  • Sales - wholesale & retail
  • Design - interior and exterior remodeling residential and commercial
  • CRM - Salesforce, custom designed CRM, ICON, HD Connect
  • CAD - 20/20 (kitchen), Tap Glance (interiors), Radienze (landscape), RFMS (interiors)
  • Computer programs - Excel, Adobe, Office 365, SalesForce
  • Appointment/ time management - CRM, SalesForce
  • Project management - Residential remodeling and trade shows
  • Customer relations - retail, homeowners, contractors
  • Retail management/ purchasing - hotel gift shop
  • Event management - concert venues, trade shows, product knowledge training
  • Problem solving - 25 years of experience
  • Inventory Management

Timeline

Retail Mercahndising

SRS Strategic Retail Solutions
11.2023 - Current

Design and Sales

EuroCraft Cabinetry, Inc.
02.2017 - 08.2017

Sales and Design Professional

Home Depot Interiors
07.2015 - 01.2016

Sales and Design Professional

USIG- Home Depot Interiors
10.2014 - 07.2015

Event Specialist

Floor Décor
02.2013 - 10.2014

Independent Contractor

Hunter Douglas
01.2012 - Current

Sales and Design Specialist

CDI
04.2010 - 12.2012

Product Specialist / Interior Design

DirectBuy
11.2006 - 02.2010

Senior Territory Sales Representative

Firestone Assoc.
11.1983 - 02.1994

Event & Showroom Management / Sales

Firestone Assoc.
01.1983 - 01.1992

JC - Marketing / small business management

Mt. San Antonio J.C.

College - Computer training / nutrition

Chaffee College

Some College (No Degree) - Cosmetology

Fullerton JC

High School Diploma -

Don Antonio High School
Theresa Oliver