Theresa Paio
North Las Vegas,NV
Summary
Maintain accurate, audit-ready documentation and records with strong attention to detail.
Analyze issues by collecting and validating data, establishing facts, and recommending or implementing actions in accordance with established guidelines.
Communicate clearly and professionally with vendors, customers, and cross-functional teams to ensure timely coordination and results.
Overview
19
19
years of professional experience
Work History
Cosmetologist
Hair by Theresa
08.2012 - Current
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Processed payments, entering sales in register for prompt customer service.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Developed loyal following of clients by providing high-quality services.
- Used social media platforms to promote salon and services.
- Maintained regular client list and successfully handled walk-in customers.
Cosmetologist
Ceasars Entertainment
08.2012 - 06.2014
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Attended regular trainings and workshops to stay current on technique and skills.
- Maintained client treatment records and designed long-term care programs for return customers.
Owner/Operator
Shear Pleasure Hair Salon
01.2010 - 02.2013
- Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
- Learned and remained updated on statutory requirements and regulations.
- Initiated workplace improvement programs for increased service efficiency.
- Delegated workplace responsibility to appropriate staff.
- Proved successful working within tight deadlines and a fast-paced environment.
Owner/Operator
BHL Trucking & Equipment Services, LLC.
02.2007 - 07.2011
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Trained and motivated employees to perform daily business functions.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Assessed income and expenses and adapted plans to improve profit levels.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Education
Cosmetology License - Cosmetology
Hawaii Institute of Hair Design
Honolulu, Hawaii06-1988
High School Diploma -
Redemption Academy
Kailua, Hawaii05-1987
Skills
- Effective time management
- Inventory management
- Accurate record keeping
- General ledger management
- Customer and Vendor relations
- Problem-Solving & Adaptability
Timeline
Cosmetologist
Hair by Theresa
08.2012 - Current
Cosmetologist
Ceasars Entertainment
08.2012 - 06.2014
Owner/Operator
Shear Pleasure Hair Salon
01.2010 - 02.2013
Owner/Operator
BHL Trucking & Equipment Services, LLC.
02.2007 - 07.2011
Cosmetology License - Cosmetology
Hawaii Institute of Hair Design
High School Diploma -
Redemption Academy