Theresa Racer
Hurricane
Summary
Motivated professional with a love of history and research. Diversely experienced in the fields of management and education. Working knowledge of public records, including titles/deeds, wills, and vital statistics. People-oriented with outstanding communication and problem-solving skills
Overview
2009
2009
years of professional experience
Work History
Gallery Educator
Clay Center
- Supervised art and science galleries during regular hours.
- Wrote, developed, and performed science demonstrations and programs.
- Managed visits by school groups.
Customer Service Manager
Walmart
01.2008 - 01.2009
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
2nd Assistant Manager
Dollar Tree
01.2003 - 01.2005
- Assisted with ordering inventory, unloading trucks, and stocking displays.
- Managed and trained a team of cashiers.
- Solved customer complaints and provided outstanding service to customers.
Preschool Aide
AmeriCorps Program
01.2002 - 01.2003
- Worked primarily as a preschool aide.
- Tutored individuals and small groups, grades K-5th in all subject areas.
- Organized school-wide enrichment programs, such as Family Fun Night, Read-Alouds, and science demonstrations.
- Participated in monthly trainings and community service projects.
Education
Associate Of Arts - Legal Assistance
West Virginia Junior College
Charleston, WV05.2006
Winfield High School
Winfield, WV06.2001
Skills
- Typing
- Editing/Proofreading
- Interpersonal Communication
- Historic Research and Genealogy
Affiliations
- Member of several local historical societies.
- 20+ years experience as Historical Research Manager for Huntington Paranormal and Spectral Research and Investigations, using title searches and genealogy research to give clients a historical perspective on their property.
- Blogger, author, and speaker for Theresa's Haunted History of the Tri-State.
Timeline
Customer Service Manager
Walmart
01.2008 - 01.2009
2nd Assistant Manager
Dollar Tree
01.2003 - 01.2005
Preschool Aide
AmeriCorps Program
01.2002 - 01.2003
Gallery Educator
Clay Center
Associate Of Arts - Legal Assistance
West Virginia Junior College
Winfield High School
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