Theresa Rice

Supply Industrial Electronic Control products, repair services and Engineering Services for a leading distributor and systems integrator. Accountable for the growth and maintenance of a diversified customer base comprised of resellers, end users, OEM's and MRO companies.

• Responsible for promoting and selling all four company divisions including Component sales, Electronic in-house repair, Industrial On-site Repair, and Engineering services - specializing in CNC & Motion Controls as an authorized Fanuc systems integrator.
• Attended weekly trainings for new product lines, application training, safety standards and systems training.
• Proactively participated in discovery calls, cold calls and generated system leads to expand and uncover incremental opportunities to meet 20% growth quota required per month.
• Visited existing customers regularly to support and maintain current business, and introduce new products & services to ensure the capture of all applicable opportunities.
• Established SPA and contract pricing with manufactures such as Marathon, ABB, MTE & Eaton to secure business, support product specific accounts, local project builds, and larger system proposals.
• Continually drive, grow, and maintain revenue for the company.
• Recognized as a top performer among peers, consistently achieving high levels of customer satisfaction and retention rates.

Overseen production operations, assigning responsibilities and ensuring a safe work environment.

• Implemented team cells for a more streamlined workflow, leading to improved operational efficiency.
• Improved employee performance with comprehensive training programs tailored to individual skill sets & job requirements.
• Worked closely with the maintenance dept. to prevent downtime and conduct regular maintenance checks & addressed any issues.
• Evaluated employee performance through regular assessments, providing constructive feedback and support for continuous improvement efforts.
• Collaborated with other leaders and executives to direct workflow and support operations.
• Kept accurate and detailed records of personnel progress and productivity.
• Performed weekly safety meeting to meet strict standards.
• met and exceeded production quotas.