Assisted clients with claims and completion of Notice of Claims
Educated policy holder clients with claims processes while providing excellent customer service
Completed verification of benefits for both the customer and the provider, while navigating multiple internal systems
Buyer/Planner
Naturich Labs
Garland, TX
01.2019
Responsible for the execution of material requirements planning, purchasing, and scheduling of orders for the manufacturing of clean personal care products
Managed supply chain with open and consistent vendor relationships
Administrative Assistant
Realistic Expectations PLLC
Richardson, TX
01.2015 - 01.2019
Responsible for credentialing new team members throughout the on-boarding process
Scheduling of patient appointments for team of Therapists via phone and email
Maintained patient billing records for a team of three therapists
Mental Health Technician
Seay Behavioral Health Center
Plano, TX
01.2008 - 01.2015
Maintained patient care workload with the ability to multitask by accurately completing patient reports promptly and consistently
Assisted Nurse and Doctor staff as group leader when needed
Continuous observation of patients while interviewing and charting the escalation and de-escalation of intense resistance
Supervised visitations and admissions, including the search of persons and belongings through the on-boarding process