Theresa Roy
CNA
Feeding Hills,MA
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
1
1
Certification
Work History
PCA
Tempus/Self
Springfield , MA
08.2023 - 12.2023
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Prepared meals according to dietary guidelines set forth by the physician or dietitian.
- Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
- Administered medications orally or topically as directed by physician orders.
PCA
Western Eldercare
Holyoke, MA
02.2020 - 08.2023
- Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
- Prepared meals according to dietary guidelines set forth by the physician or dietitian.
- Reminded patients to take prescribed medications or nutritional supplements.
- Accompanied clients to doctor's appointments and outings when needed..
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Exceeded customer satisfaction by finding creative solutions to problems..
Cleck
Bank of America Processing Center/Manpower
Windsor, CT
03.2008 - 03.2020
- Filed correspondence and reports in accordance with corporate classification system.
- Copied, sorted and filed records of office activities and business transactions.
- Supported office clerical functions using word processing and other software, email and office machines.
- Received and distributed incoming mail, messages and packages to appropriate individ
Education
CNA - CNA
CNS Academy CT/MA
Holyoke, MA06-2014
Health Claim Specialist - Health Claim
Branford Hall
Springfield, MA06-2005
Skills
- Specimen Collection
- Restocking Supplies
- ADL Support
- Patient Positioning Understanding
Certification
I am a certified CNA and A Health Claim specialist
Timeline
PCA
Tempus/Self
08.2023 - 12.2023
PCA
Western Eldercare
02.2020 - 08.2023
Cleck
Bank of America Processing Center/Manpower
03.2008 - 03.2020
CNA - CNA
CNS Academy CT/MA
Health Claim Specialist - Health Claim
Branford Hall