Esmeralda Isabel Montoya Garcia
Port Jefferson Station,NY
Summary
Proven PCA at Jzanus Home Care Agency, excelling in patient care and light housekeeping, enhanced patient wellbeing through dedicated emotional support and hygiene assistance. Achieved high levels of patient satisfaction, ensuring a safe and clean environment. Collaborated effectively with teams at Panera Bread, boosting sales targets through exceptional service and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
PCA
Jzanus Home Care Agency
Holbrook, NY
08.2024 - Current
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Facilitated personal hygiene management, feeding and ambulation.
Cashier
Panera Bread
Ronkonkoma, NY
04.2021 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
Comsewogue High School
Port Jefferson Station, NY07.2019
Skills
- Personal Hygiene Assistance
- Emotional Support
- Feeding Assistance
- Patient Observation
- Specimen Collection
- Patient Care
- Light Housekeeping
- Venipuncture
- Sample and specimen collection
- Butterfly needle technique
- Patient confidentiality
- Specimen labeling procedures
- Capillary puncture
- Quality Control
Certification
- PT - Phlebotomy Technician
- CPCT/A - Patient Care Technician/Assistant
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
PCA
Jzanus Home Care Agency
08.2024 - Current
Cashier
Panera Bread
04.2021 - 03.2024
Comsewogue High School