Theresa Schneider
Ave Maria,FL
Summary
Motivated Environmental Marine and Freshwater Biology student with experience in customer service and working in fast-paced team environments. Dependable, organized, and adaptable, with strong communication and problem-solving skills. Interested in gaining hands-on experience and applying academic knowledge to real-world opportunities.
Overview
2
2
years of professional experience
Work History
Student Worker
Ave Maria University — Advancement
Ave Maria, FL
03.2026 - 05.2026
- Maintained accurate donor databases using university software systems to support effective fundraising efforts.
- Facilitated donor communication through detailed data entry and organized record management.
- Responded to office phone calls, facilitating communication with relevant departments, directing inquiries efficiently to appropriate individuals.
- Completed assigned tasks according to management specifications according to specifications set by management.
- Provided faculty support with administrative tasks, including filing, photocopying, and mail distribution.
- Developed strong communication skills while interacting with diverse age groups.
- Streamlined office file organization and maintenance for improved accessibility.
- Collaborated with team members to create compelling marketing materials for campaigns.
Crew Member
Dunkin'
Ave Maria, FL
10.2024 - 03.2025
- Prepared and served beverages according to Dunkin' standards.
- Assisted customers with menu selections and orders.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Engaged customers in friendly conversations while taking their orders with customers while taking orders and promoted positive image for the business.
- Resolved customer complaints in a professional manner.
- Operated cash register and processed transactions efficiently.
- Collaborated with team members during busy periods to meet demand.
- Maintained cleanliness of workstations and dining areas.
- Adhered to safety and food handling guidelines consistently.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Stocked supplies and managed inventory levels effectively.
- Participated in training new crew members on procedures.
- Upheld high standards of productivity and quality in operations.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
Education
Bachelor of Science - Environmental Marine and Freshwater Biology
Ave Maria University
Ave Maria, FL05-2029
Skills
- Effective Communication
- Customer Service
- Problem Solving
- Organization and Time Management
- Teamwork and Collaboration
- Environmental Analysis
- Data Management
- Attention to Detail
Timeline
Student Worker
Ave Maria University — Advancement
03.2026 - 05.2026
Crew Member
Dunkin'
10.2024 - 03.2025
Bachelor of Science - Environmental Marine and Freshwater Biology
Ave Maria University