Theresa Schwedler
New Palestine,IN
Summary
Dependable and quick-learning team player with effective communication and organization skills. Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships.
Overview
28
28
years of professional experience
Work History
Executive Assistant to the Chairman and CEO
Schwedler Household Enterprises
12.2002 - Current
- Promoted team productivity by keeping supplies organized and well-stocked.
- Streamlined operations and prioritized tasks, allowing myself and my family increase productivity.
- Updated spreadsheets and databases to track, analyze, and report on household expenses.
- Managed calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled logistics, catering, agendas and travel arrangements.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Handled incoming and outgoing mail, email and faxes.
- Developed and maintained automated alert systems for important deadlines.
- Supported business and hospitality needs
Lead Teacher, Coordinator
Joyful Days Preschool And Childcare Center
05.2022 - 11.2022
- Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
- Developed and optimized rich learning environment by capitalizing on diverse engagement strategies and enriching teaching techniques.
Program Specialist
Covance/LabCorp
11.2015 - 10.2021
- Reduced costs and improved operational performance without sacrificing quality by developing and implementing diverse approaches.
- Team lead on all specialty medications.
- Benefits investigations daily relaying the results to patients and healthcare personnel to better understand the patient's medical benefit and/or drug benefit plan.
- Assess patients for eligibility of services offered by the patient advocate driven programs.
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
- Received incoming phone calls and contact form submissions and provided timely responses to inquiries.
- Maintained regular communication between departments via email and phone calls to coordinate program logistics.
- Organized and managed program development from conception through successful execution.
- Developed and deepened productive community relationships to assist with defining requirements, executing plans and strengthening leadership.
- Kept program-related data accurate, up-to-date and easily accessible for accessibility.
- Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
- Developed and maintained relationships with external partners to facilitate program operations.
- Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
- Worked alongside other professionals to outline and implement program plans and objectives.
- Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
- Determined customer needs and developed program initiatives according to preferences.
- Provided ongoing direction and leadership for program operations.
- Established goals and created action plans to achieve goals.
- Provided technical support to staff with necessary resources to carry out duties successfully.
- Patient Assistance Program Special Exception Patient Advocate
Salon Manager/Assistant Manager
Posh Salon and Spa
12.2013 - 03.2015
- Prepared daily shifts based on demand and scheduled appointments.
- Sourced high-quality and trending hair care products for salon, placing orders with suppliers.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Handled employee scheduling and coverage needs during business hours.
- Gathered feedback from clients to provide pleasant salon experience.
- Maintained general appointment calendar and set shift schedules.
- Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Promoted business through marketing initiatives and use of social media.
Education
High School Diploma -
Warren Central High School
Indianapolis, INSkills
- Conflict Management
- Administrative Support Specialist
- Compensation and Benefits
- Strong Problem Solver
- Process Improvement
- Office Administration
- Self Starter
- Problem Resolution
- Goal Minded
- Confidentiality and Discretion
Timeline
Lead Teacher, Coordinator
Joyful Days Preschool And Childcare Center
05.2022 - 11.2022
Program Specialist
Covance/LabCorp
11.2015 - 10.2021
Salon Manager/Assistant Manager
Posh Salon and Spa
12.2013 - 03.2015
Executive Assistant to the Chairman and CEO
Schwedler Household Enterprises
12.2002 - Current
High School Diploma -
Warren Central High School
Similar Profiles
Theresa HatchTheresa Hatch
Domestic Engineer at Hatch Household EnterprisesDomestic Engineer at Hatch Household Enterprises
Vionie CastilloVionie Castillo
Customer Care Representative at Monicare Household Staffing Usa - Nannies, Housekeepers, Household StaffCustomer Care Representative at Monicare Household Staffing Usa - Nannies, Housekeepers, Household Staff
Jacqueline RosatoJacqueline Rosato
Nanny/House Manager at Monicare Household Staffing Usa - Nannies, Housekeepers, Household StaffNanny/House Manager at Monicare Household Staffing Usa - Nannies, Housekeepers, Household Staff
Alyssa CainAlyssa Cain
Farm Hand at Cain FarmsFarm Hand at Cain Farms
Andie MaysAndie Mays
Store Manager at Cycle GearStore Manager at Cycle Gear