Theresa Shine
Philadelphia,PA
Summary
Certified Phlebotomy Technician with experience performing venipuncture, finger-stick, and capillary blood collections for pediatric, adult, and geriatric patients. Skilled in specimen collection, processing, labeling, and laboratory procedures while maintaining strict adherence to HIPAA, infection control, and patient safety standards. CPR Certified with a strong commitment to quality patient care, accuracy, and professionalism in fast-paced hospital and laboratory environments. Experienced using electronic health records and collaborating with multidisciplinary healthcare teams to support efficient patient care and diagnostic services.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Phlebotomist Technician
Labcorp
Philadelphia, PA
08.2023 - Current
- Performed venipunctures and capillary punctures with precision, ensuring patient comfort and safety.
- Maintained accurate records of specimens collected, adhering to laboratory protocols and compliance standards.
- Trained and mentored new phlebotomy staff on best practices and techniques for blood collection.
- Performed specialized phlebotomy procedures such as arterial punctures or heel sticks when necessary for specific diagnostic purposes.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Verified patients' identification for proper sample collection.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Phlebotomist Technician
Jefferson Hospital
03.2024 - 01.2026
- Collected blood samples using venipuncture and capillary techniques to ensure patient safety and comfort.
- Maintained accurate records of patient information and specimen collection for compliance with medical standards.
- Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
- Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.
- Packaged and shipped specimens to central lab daily.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
PATIENT CARE COORDINATOR
Amerihealth
Remote, REMOTE
03.2023 - 01.2024
- Provided exceptional customer service to patients, families, and healthcare providers by promptly responding to inquiries, addressing complaints, and resolving issues
- Used computer and job-related software to compile and record medical charts and reports.
- Utilized electronic health records system for accurate data entry of patient information such as demographics, insurance coverage, and physician orders
- Exhibited strong organizational skills while managing multiple tasks simultaneously with accuracy and efficiency.
- Developed and maintained effective relationships with patients by providing compassionate support throughout their healthcare journey
- Determined medical insurance eligibility in accordance with patient's current plan coverage
PHLEBOTOMIST TECHNICIAN
Oak street health
Philadelphia, PA
01.2021 - 03.2023
- Processed orders from physicians or other authorized personnel, verifying information before proceeding with specimen collection
- Used handheld system to identify patients, indicate specimen collection status, and generate specimen collection labels
- Followed strict guidelines regarding labeling of specimens and documentation of patient data
- Ensured compliance with HIPAA regulations by keeping confidential all patient-related information
- Kept lab logs, reference materials, and other important data up to date.
- Prepared labels, forms, reports, and other paperwork related to specimen collection processes accurately and efficiently
- Accurately documented patient information into electronic health records systems
Education
High School Diploma -
Skills
- Venipuncture
- Order of draw
- Specimen handling
- Butterfly needle technique
- HIPAA compliance
- Venipuncture expertise
- Blood collection techniques
- Specimen labeling procedures
Certification
Certified Phlebotomy Technician
Timeline
Phlebotomist Technician
Jefferson Hospital
03.2024 - 01.2026
Certified Phlebotomist Technician
Labcorp
08.2023 - Current
PATIENT CARE COORDINATOR
Amerihealth
03.2023 - 01.2024
PHLEBOTOMIST TECHNICIAN
Oak street health
01.2021 - 03.2023