Theresa Sledz-Urbaniak
Saginaw,MI
Summary
Detail-oriented phlebotomist with over 32 years of experience in blood collection and patient service. Known for adherence to OSHA and HIPAA guidelines, ensuring workplace safety while delivering compassionate care to patients. Highly motivated professional with a strong focus on achieving tangible results through consistent effort and a hands-on approach. Efficient at operating machinery, assembling, packaging products, and maintaining production lines to meet quality standards. Dependable team member, capable of handling repetitive tasks, and ensuring a smooth workflow in a fast-paced environment.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Certified Phlebotomist Technician
Quest Diagnostics
Saginaw, Michigan
12.2004 - Current
- Collected blood samples from patients of all ages using venipuncture and capillary techniques.
- Maintained compliance with laboratory protocols through proper specimen labeling.
- Executed efficient blood draws within set timeframes.
- Adhered to OSHA guidelines for safe disposal of used needles.
- Provided knowledgeable service to resolve patient issues and enhance satisfaction.
Postal Clerk
USPS, United States Postal Service
Carrollton, MI
02.2003 - 04.2004
- Managed cash transactions and facilitated sales of postal products.
- Sorted incoming mail and packages to enhance distribution efficiency.
- Sold stamps, services, and packaging solutions to meet customer needs.
- Assisted customers in completing mailing forms for parcels and letters.
Education
High School Diploma -
Delta College
Bay City, MISkills
- Customer service excellence
- Venipuncture proficiency
- OSHA and HIPAA compliance
- Workplace safety practices
- Patient identification techniques
- Personal protective equipment usage
- Problem solving
- Paperwork processing efficiency
Certification
ASCP certification
References
References available upon request.
Timeline
Certified Phlebotomist Technician
Quest Diagnostics
12.2004 - Current
Postal Clerk
USPS, United States Postal Service
02.2003 - 04.2004
High School Diploma -
Delta College