Theresa Strickland
Waterloo,IA
Summary
Team-driven individual with expertise working in Finish over 25 years. Works well under pressure to consistently meet strict deadlines. Excellent reputation for resolving problems and improving customer satisfaction. Scheduled and taught in class Kaizen Events to increase process efficiencies learning opportunities. Helped team members work with many tools to eliminate waste, increase flow, improve quality, and reduce inventory.
Overview
14
14
years of professional experience
Work History
Continuous Improvement Specialist
Masterbrand Cabinets
Waterloo, IA
03.2020 - Current
- Scheduled and taught in class Kaizen Events to increase process efficiencies learning opportunities. Helped team members work with many tools to eliminate waste, increase flow, improve quality, reduce inventory, and save Masterbrand cost in overtime in staffing.
- Conducted studies pertaining to process control, cost reduction, inventory control and production record systems.
- Executed continuous improvement programs and employed lean tools and methodologies.
- Mobilized problem-solving teams and supporting groups to streamline processes and drive clear business improvement.
- Facilitated cross-functional projects created to analyze and design sequence of operations and workflow to improve execution.
- Interfaced with other departments to identify improvement opportunities to drive high quality and productive processes.
- Evaluated current processes to develop improvement plans.
- Tracked progress of Newspaper Task list for individuals and departments.
New Color Development
Masterbrand Cabinets
Waterloo, IA
04.2016 - 03.2020
- Planned, modified and executed research techniques, procedures and tests.
- Planned production testing to confirm feasibility of processes and techniques to produce new processes with special characteristics on all production lines.
- Met and collaborated with team to ascertain desired results and testing objectives.
- Devised new distressing techniques to determine effects of tools to reduce process time.
- Molded team and embraced change to adapt within dynamic market.
- Developed top-notch written and verbal communication skills from working with various personalities across multiple disciplines to enhance collaboration and reach collective targets.
- Resolved problems, improved operations and provided exceptional service
- Created plans and communicated deadlines to complete projects on time
- Actively listened to associates, handled concerns quickly and escalated major issues to supervisor
- Created and trained 100's of associates on new process.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
Team Leader
Masterbrand Cabinets
Waterloo, IA
04.2008 - 04.2016
- Work as Team Lead in multiple departments for professional development.
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Participated in cross-functional team-building activities.
- Molded team and embraced change to adapt within dynamic market.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Led Team of 18 members while providing excellent process and Quilty control.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Skills
- Best Practices and Standards
- Driving Continuous Improvement
- Value Stream Mapping
- Proficient with Word, Excel, Power Point, Microsoft Office
- Presentation planning and execution
- Determining Metrics
- Continuous Improvement Projects
- Operational Efficiency and Procedures
- Production Targets
- Complex Problem-Solving and data collection
Timeline
Continuous Improvement Specialist
Masterbrand Cabinets
03.2020 - Current
New Color Development
Masterbrand Cabinets
04.2016 - 03.2020
Team Leader
Masterbrand Cabinets
04.2008 - 04.2016
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