THERESA THUERRAUCH

• Responsible for food production, service, inventory, ordering, record keeping, and sanitation
• Oversee daily scheduling of jobs and duties based upon labor allocation formulas, work schedules, established priorities, and production needs to maximize the effectiveness of staff
• Maintain clean and organized kitchen and kitchen staff following Servsafe, BCPS protocols, and CDC guidelines
• Transport food and supplies to satellite operations
• Completed and submit daily, weekly and monthly reports
• Maintain and creates positive relationships with staff, schools, and students
• Manage and reconcile daily situations that develop from the interaction of students, and staff
• Evaluate employees as required/necessary
• Assure cafeteria is operating in compliance with Hazard Analysis Critical Control Point (HACCP) procedures.

• Instruct and/or Proctor Servsafe Classes to Restaurants, and Schools/Colleges.
• Instruct and/or Proctor - Restaurant Association of Maryland Alcohol Awareness Classes to Restaurant/Bars and Colleges.

• Trained and reinforced employees on safe food handling procedures and oversaw the proper flow of food while maintaining and updating HAACP logs
• Responsible for all cash handling, payroll daily weekly & monthly reports
• Responsible for increasing sales on weekly basis by creating and implementing marketing promotions via customer emails, Facebook, multiple ordering platforms and social media
• Installed and programmed new ordering software program
• Performed daily and monthly updates on point of sale, web site, multiple menu platforms and social media
• Hired and trained employees while creating and maintaining positive, team-oriented environment

• Developed territory thru prospecting and growing customer relationships
• Achieved weekly quotas by adding minimum of 2 new customers monthly while adding new products to existing customers
• Quickly learned and implemented multitude of procedures and programs needed to succeed.

• Open new accounts and grow sales by calling on existing and prospective customers in Baltimore Co.
• Utilize relationships and extensive front and back of house knowledge to grow sales.
• Provide excellent customer service emphasizing key products fab to each customer's operational needs.

• Manage over 90 accounts weekly, face to face, in Baltimore County area.
• Maintain inventories, while promoting company quarterly goals and achieving personal quotas.
• Increased territory in 6 months over 1% while continuing to prospect for new opportunities.

Sell and service existing accounts, generate new business, call on delinquent accounts and introduce new products.

• Responsible for selling and marketing extensive portfolio of products.
• Ranked top 5% of training class, generated sales resulting in several cash bonuses, vacations and awards.

• Oversaw daily operations including staff supervision of 10-15 employees.
• Facilitated bookkeeping, purchasing and inventory.
• Designed and implemented menus and promotional material resulting in increased and repeat business.

• Conducted orientations and processed all new hire paperwork.
• Coordinated all company events and services.

• Ordered, received, and distributed manufactured goods for Receiving Department.
• Utilized automated packaging systems such as ASI and Wizard.

• Trained, supervised and motivated staff of 10 while managing operations.
• Assumed responsibilities of general manager as needed.
• Assisted in new store openings.