Maintained full understanding of local roads and traffic patterns.
Planned routes and made proactive adjustments using GPS apps to account for traffic problems.
Transported passengers safely along prescribed routes according to tight schedules.
Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Performed bus driving duties while keeping student safety in mind to maintain good safety record.
Performed regular bus inspections and checked brakes, steering and windshield wipers.
Conducted pre-trip inspections of bus for safe operation.
911 Emergency Dispatcher
Ingham County
Lansing, M.I.
03.1995 - 01.2015
Questioned callers to determine nature of problems and locations to direct type of response needed.
Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Education
Associate of Applied Science - Medical And Fire Science
Lansing Community College
Lansing, MI
01.1995
Associate of Applied Science - Field Medic
US Army
Fort Jackson, SC
08.1989
High School Diploma -
Portland High School
Portland, MI
06.1989
Skills
Emergency Response Coordination
Dependable and Trustworthy
Communication and Interpersonal Skills
Reliable and Punctual
Accomplishments
Served in the United States Army from 1989-1997.
Timeline
CATA Bus Operator
CATA
02.2016 - Current
911 Emergency Dispatcher
Ingham County
03.1995 - 01.2015
Associate of Applied Science - Medical And Fire Science