Overview
Work History
Education
Timeline
AdministrativeAssistant

Theresa Walega

Towson,MD

Overview

10
10
years of professional experience

Work History

Administrative Assistant

American First Aid
05.1998 - 01.2001
  • Managed scheduling and appointments for team members, ensuring efficient use of time.
  • Assisted in preparing training materials for first aid courses, enhancing learning experiences.
  • Coordinated communication between departments to streamline project workflows and information sharing.
  • Maintained inventory of office supplies and training materials, ensuring availability for staff needs.
  • Trained new administrative staff on office procedures and software systems, promoting consistency in operations.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Developed standard operating procedures for administrative tasks, improving overall team productivity and accuracy.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Customer Service/Data Entry

H&M Wagner & Sons
04.1996 - 04.1998
  • Demonstrated self-motivation consistently.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Teller/Customer Service

Farmers Bank
12.1990 - 08.1993
  • Demonstrated self-motivation consistently.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Receptionist

American First Aid
01.1994 - 12.1996

Enhanced operational efficiency in Glen Burnie, MD.

  • Managed multi-line phone systems, directing calls to appropriate departments efficiently.
  • Assisted visitors by providing information and ensuring a welcoming environment.
  • Scheduled appointments and maintained calendars for staff members, optimizing time management.
  • Processed incoming and outgoing mail, ensuring timely delivery of correspondence.

Education

High School Diploma - Business

Seton Keough High School
Baltimore, MD
05.1990

Timeline

Administrative Assistant

American First Aid
05.1998 - 01.2001

Customer Service/Data Entry

H&M Wagner & Sons
04.1996 - 04.1998

Receptionist

American First Aid
01.1994 - 12.1996

Teller/Customer Service

Farmers Bank
12.1990 - 08.1993

High School Diploma - Business

Seton Keough High School
Theresa Walega