Summary
Overview
Work History
Education
Skills
Certification
Interests
Work Preference
Quote
Work Availability
Timeline
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Theresa Warren

Philadelphia,PA

Summary

Developed valuable skills in plant care, customer service, and teamwork in fast-paced garden center environment. Looking to transition into new field where these abilities can be effectively utilized. Dedicated to delivering high-quality results and contributing positively to team objectives.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Garden Associate

The Philadelphia Zoo
11.2024 - 06.2025
  • Worked outdoors in weather conditions to care for grounds and serve customers.
  • Maintained walkways and paths throughout for safe navigation.
  • Maintained clean and inviting garden center environment for both employees and customers alike.
  • Cleaned assigned building every shift. This included glass, railings, benches, vestibules, and floors.
  • Sought out customers to help and offered immediate assistance with locating areas and making decisions.

Package Sorter

UPS
10.2024 - 11.2024
  • Supported shipping department by preparing sorted packages for transportation, reinforcing company's reputation for punctuality.
  • Collaborated with team members to sort large volumes of packages quickly and accurately.
  • Ensured timely delivery of packages by prioritizing urgent shipments and adhering to strict deadlines.
  • Displayed strong attention to detail in sorting packages according to specific guidelines, ensuring correct deliveries every time.
  • Demonstrated flexibility by adapting to changes in work schedules during peak holiday seasons or unexpected events.

Production Machine Operator

J.G. Finneran
03.2022 - 09.2024
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Organized and cleaned work area accordance with standard operating procedures (SOP).
  • Complied with company and OSHA safety rules and regulations as well as good manufacturing practices (GMP).
  • Assisted in training new operators, sharing knowledge and best practices for optimal performance.
  • Gauged ware using combination of go/no go gauges as well as calipers.
  • Cleaned all tooling, dies, belts and chains as needed throughout shift.
  • Worked with packaging department collaboratively to ensure any defects were addressed and fixed immediately.
  • Ensured product met specifications according to blue print as well as being visually aesthetic.
  • Documented production activity in logs and job tickets.
  • Improved product quality with thorough inspections and adjustments to machine settings as needed.
  • Collaborated with team members for seamless transitions between shifts and increased productivity overall.

Key Holder Supervisor

Dollar General
02.2022 - 10.2022
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Maintained clean, organized store environment that was conducive for enjoyable shopping experience for customers.
  • Streamlined inventory management processes for increased efficiency and reduced stock discrepancies.
  • Opened inventory boxes and restocked shelves.
  • Rotated stock according to dates and protocols.
  • Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
  • Developed strong relationships with vendors, negotiating favorable terms for pricing or delivery options whenever possible.

Sales Associate

The Salvation Army Thrift Store
07.2017 - 12.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.

Packer/Machine Operator

Alcan Pharmaceutical
05.2012 - 02.2016
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Complied with company policies and industry regulations throughout all packing activities, promoting safe working environment.
  • Ensured timely completion of orders through effective time management and multitasking skills.

Teacher's Aide

Sawtelle South Learning Center
06.2001 - 05.2002
  • Actively participated in professional development opportunities and shared insights with colleagues for continuous improvement.
  • Established positive classroom environment by fostering strong relationships with students, promoting respect and open communication.
  • Conducted discreet trials with individual students to aide in engaging eye contact and other communication.
  • Facilitated small group instruction for targeted skill development, boosting overall academic performance.
  • Implemented behavior management strategies, maintaining focused and productive classroom atmosphere.
  • Aided students with special needs, providing individualized support and helping them reach their full potential.
  • Assisted students with daily living skills as needed.
  • Adapted instructional materials to accommodate diverse learners while preserving content integrity and rigor.

Relief Supervisor

A.R.C. of Cape May County
02.1998 - 08.2001
  • Dispensed medications to consumers and completed medication count.
  • Transported consumers to home visits, doctor's appointments, and activities.
  • Completed monthly activities chart.
  • Prepared weekly menus with consumer's dietary needs being met.
  • Completed bi-weekly time sheets for employees.
  • Assisted consumers with meeting their individual habilitation plans (IHP) via prompts, gestures, and by example.
  • Delegated responsibility to staff.
  • Reminded consumers to maintain clean environment as well as to attend to their own daily living needs.
  • Held weekly house meetings.

Education

Some College (No Degree) - Psychology

Atlantic Cape Community College
Mays Landing, NJ

Skills

  • Execute directives effectively
  • Evaluate and prioritize tasks
  • Independent task management
  • Adapt duties to daily events
  • Receive constructive feedback
  • Skilled at optimizing quality and output

Certification

Industrial power tools

Interests

Writing, Photography, Walks in nature, Self help groups, Reading

Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Career advancementStock Options / Equity / Profit SharingHealthcare benefitsPersonal development programs

Quote

The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Garden Associate

The Philadelphia Zoo
11.2024 - 06.2025

Package Sorter

UPS
10.2024 - 11.2024

Production Machine Operator

J.G. Finneran
03.2022 - 09.2024

Key Holder Supervisor

Dollar General
02.2022 - 10.2022

Sales Associate

The Salvation Army Thrift Store
07.2017 - 12.2018

Packer/Machine Operator

Alcan Pharmaceutical
05.2012 - 02.2016

Teacher's Aide

Sawtelle South Learning Center
06.2001 - 05.2002

Relief Supervisor

A.R.C. of Cape May County
02.1998 - 08.2001

Some College (No Degree) - Psychology

Atlantic Cape Community College