Summary
Overview
Work History
Education
Skills
Timeline
Generic

Theresa Washington

Missouri City,Texas

Summary

Dynamic Office Assistant at Nettanium Inc, recognized for enhancing office efficiency and customer satisfaction through exceptional administrative support and time management. Proven expertise in data entry and file organization, contributing to high accuracy and streamlined operations. A dedicated team player committed to fostering collaboration and maintaining confidentiality in all tasks.

Overview

11
11
years of professional experience

Work History

Office Assistant

Nettanium Inc
04.2023 - 06.2025
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and client inquiries.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
  • Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
  • Increased team productivity, organizing and scheduling appointments and meetings without overlap.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Purchased and maintained office supplies.
  • Coordinated and scheduled meetings and appointments.
  • Expedited document processing with accurate data entry and timely filing.

Research Assistant

Reginald Adjetey Annan (PhD)
03.2019 - 12.2019

Experimental Evidence of Effectiveness and Efficiency of Market Based Approach to Improvement of Infant Nutrition in Ghana Project between the Kwame Nkrumah University of Science and Technology (KNUST) and the University of Tokyo

  • Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
  • Recorded and analyzed data to produce reports of results.
  • Managed research databases with utmost diligence, ensuring data integrity and security.

Research Assistant

Reginald Adjetey Annan (PhD)
05.2018 - 11.2018

Investigating dietary intake, nutritional status and other factors associated with birth outcomes in pregnant adolescents in Ghana project, Kwame Nkrumah University of Science and Technology

  • Enhanced research accuracy by meticulously organizing and analyzing data sets.
  • Managed research databases with utmost diligence, ensuring data integrity and security.
  • Set and oversaw quality assurance guidelines for team members on the field.

Field Assistant

Reginald Adjetey Annan (PhD)
02.2018 - 04.2018

Fitness Study for Elementary students in Kumasi: Household Survey, Kwame Nkrumah University of Science and Technology

  • Compiled and analyzed data to produce reports.

Field Assistant

11.2017 - 12.2017

Researching the Obesogenic Food Environment, its drivers and potential policy levers in South Africa and Ghana Project, Kwame Nkrumah University of Science and Technology.

  • Improved field data accuracy by diligently collecting, recording, and organizing samples and measurements.
  • Strengthened team morale and motivation through a proactive attitude, collaborative problem-solving approach, and active participation in all aspects of fieldwork.
  • Enhanced team efficiency by effectively communicating with colleagues and providing necessary support during field assignments.
  • Optimized data collection processes by utilizing appropriate tools, equipment, and technology in the field.
  • Compiled and analyzed data to produce reports.

Assistant Clarical Officer(Intenship)

Ejura- Sekyedumase Municipal Assembly, Ghana
09.2016 - 08.2017
  • Sorted and organized files, spreadsheets, and reports.
  • Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
  • Enter clerical data and distribute memorandum across department.


Data Entry Clerk (Internship)

Korle-Bu Teaching Hospital(OBG Biostatistics Unit)
06.2015 - 07.2015
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.

Field Assistant

Reginald Adjetey Annan (PhD)
07.2014 - 08.2014
  • Worked long days outside despite adverse weather, completing projects with caution and attention to meticulous data collection.
  • Facilitated knowledge sharing among team members via regular updates on progress or challenges encountered during fieldwork activities.
  • Maintained a safe working environment by adhering to safety protocols and guidelines while conducting fieldwork.
  • Ensured timely completion of projects by managing schedules, resources, and deadlines for multiple concurrent tasks.
  • Optimized data collection processes by utilizing appropriate tools, equipment, and technology in the field.
  • Reduced errors in data collection through rigorous quality control measures during sample preparation and processing stages.
  • Enhanced team efficiency by effectively communicating with colleagues and providing necessary support during field assignments.
  • Strengthened team morale and motivation through a proactive attitude, collaborative problem-solving approach, and active participation in all aspects of fieldwork.
  • Improved field data accuracy by diligently collecting, recording, and organizing samples and measurements.
  • Developed detailed field survey methods and adapted to new variables as necessary, streamlining operations wherever possible.


Education

Bachelor of Arts - Integrated Business Studies (Management Option)

University For Development Studies
Ghana
08-2016

High School Diploma -

Yilo Krobo Senior High School/ Commercial School
Eastern Region, Ghana
06-2006

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • File organization
  • Organizing and categorizing
  • Dedicated team player
  • Administrative support
  • Resourceful
  • Prioritizing work
  • Office management
  • Excel spreadsheets
  • File maintenance
  • Appointment scheduling
  • Scheduling appointments
  • Front office management
  • Clerical support
  • Filing and data archiving
  • Valid Driver's license
  • Team bonding
  • Calendar management

Timeline

Office Assistant

Nettanium Inc
04.2023 - 06.2025

Research Assistant

Reginald Adjetey Annan (PhD)
03.2019 - 12.2019

Research Assistant

Reginald Adjetey Annan (PhD)
05.2018 - 11.2018

Field Assistant

Reginald Adjetey Annan (PhD)
02.2018 - 04.2018

Field Assistant

11.2017 - 12.2017

Assistant Clarical Officer(Intenship)

Ejura- Sekyedumase Municipal Assembly, Ghana
09.2016 - 08.2017

Data Entry Clerk (Internship)

Korle-Bu Teaching Hospital(OBG Biostatistics Unit)
06.2015 - 07.2015

Field Assistant

Reginald Adjetey Annan (PhD)
07.2014 - 08.2014

Bachelor of Arts - Integrated Business Studies (Management Option)

University For Development Studies

High School Diploma -

Yilo Krobo Senior High School/ Commercial School