Summary
Overview
Work History
Education
Skills
Timeline
Generic
Theresa Webb

Theresa Webb

CNA / UNIT CLERK ADMIT ASSISTANCE
Pasadena,United States

Summary

Versatile and results-oriented, excelled at ARBOR VISTA by enhancing customer satisfaction and streamlining administrative processes. Leveraged problem-solving skills and proficiency in data entry to optimize operations and improve financial responsibility, demonstrating a commitment to efficiency and high-quality patient care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Overview

50
50
years of professional experience

Work History

Front Office Assistant /Office Administrative Assistant

ARBOR VISTA
08.2022 - Current
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.
  • Responded to inquiries from callers seeking information.
  • Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
  • Managed multi-line phone system to direct calls to appropriate departments, enhancing communication efficiency.
  • Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.
  • Completed patient check-in processes by verifying insurance and submitting forms to nursing team.
  • Collected accurate insurance and billing information from patients, maximizing reimbursement rates for the hospital.
  • Prepared admissions charts and scanned records.
  • Charted vital signs and added telemetry strips to charts.
  • Assisted with medical coding and billing tasks.
  • Processed medical insurance claims and payments.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Placed new supply orders, managed inventory and restocked clerical spaces.

Education

High School Diploma -

BLAIR HIGH
PASADENA CA
06.1976

Skills

  • Inventory Support
  • Problem-solving skills
  • Time Management
  • Cash Handling
  • Administrative Skills
  • Hospitality services
  • Listening Skills
  • Data Entry
  • Patient Charting
  • Scheduling appointments
  • File Organization
  • Mail handling
  • Reception duties
  • Billing and Invoicing
  • Insurance Verification

Timeline

Front Office Assistant /Office Administrative Assistant

ARBOR VISTA
08.2022 - Current

High School Diploma -

BLAIR HIGH

Similar Profiles

CREATE PROFILE
Theresa WebbCNA / UNIT CLERK ADMIT ASSISTANCE