Theresa Dolan
Atlantic Beach
Summary
Dynamic candidate with a proven track record in retail and wellness, excelling in team management and exceptional guest service. Eager to employ quality management of brand, sales, employee support and lead team of creative professionals. Successfully exceeded sales goals by inspiring staff and implementing effective operating procedures. Skilled in relationship building and training, fostering a collaborative environment that enhances performance and drives business growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Retail Manager
Lori+Lulu
08.2024 - Current
- Set and administered budgets alongside leadership staff.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Led by example, demonstrating exemplary customer service and sales techniques on shop floor.
- Controlled store inventory and reviewed cash handling and operations reports.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Montessori Teacher
Oneness Montessori School
08.2023 - 05.2024
- Implemented supportive classroom management techniques to maintain order while promoting creativity and exploration within the Montessori framework.
- Managed daily operations by delivering laboratory instruction, curriculum implementation, student advisement and continuous improvement of industry best practices.
Assistant Spa Manager (Interim Manager)
Circle of Wellness Spa
11.2022 - 05.2023
- Fostered strong relationships with clients, resulting in increased repeat bookings and referrals.
- Streamlined appointment scheduling processes to increase efficiency and reduce wait times for clients.
- Maintained cleanliness and hygiene standards across all areas of the spa, contributing to a safe and comfortable environment for both staff and clients.
- Managed inventory effectively, ensuring adequate stock levels while minimizing waste and costs.
- Increased employee morale by implementing team-building activities and encouraging open communication among staff members.
- Trained new staff members on proper procedures, techniques, and customer service standards to maintain consistent quality across all services.
- Developed marketing materials for promotions and events, driving awareness of the spa''s offerings within the local community.
- Assisted in increasing spa revenue through effective upselling and promotion of additional services and packages.
- Recorded product sales into spa's weekly income report.
Maternity Leave
Self
06.2021 - 10.2022
Middle School Waldorf Teacher
Running RIver
08.2020 - 05.2021
- Developed and facilitated experiential, hands-on lessons for a mixed-age classroom, incorporating Waldorf-inspired methods to support deep conceptual understanding.
- Differentiated instruction to meet the unique developmental and academic needs of middle school learners, emphasizing inquiry, creativity, and active participation.
- Maintained a learning environment that supported autonomy, collaboration, and a strong sense of classroom community.
Highschool Biology Teacher
Broome Street Academy
07.2017 - 05.2020
- Designed and implemented inquiry-based biology curriculum aligned with Next Generation Science Standards and tailored to a diverse urban student population.
- Used formative and summative data to drive instruction, support differentiation, and provide personalized learning interventions.
- Managed a fully equipped science lab, fostering hands-on, investigative learning through experiments, fieldwork, and group projects.
Director of Educational Programming
The Bhakti Wellness+Cultural Center/Supersoul Farm
06.2012 - 07.2015
- Guided organizational growth in alignment with its mission through effective strategic planning processes.
- Developed and managed in-house educational workshops, events, and classes so that regular and visiting instructors logistical needs were met, attendance was high, and attendee experience was meaningful, memorable, and engaging.
- Improved educational program outcomes through diligent monitoring, evaluation, and ongoing refinement of strategies based on data-driven insights.
- Oversaw calendar management and event registration process by collecting and tracking attendee information.
- Collaborated with cross-functional teams to ensure seamless execution of events from concept to completion.
- Expanded organizational reach by identifying partnership opportunities with like-minded organizations and creating joint initiatives that benefited both parties.
- Adapted quickly to unforeseen circumstances or changes in the event landscape, implementing contingency plans as needed.
Education
No Degree - Waldorf Education/Anthroposophy
Gradalis Waldorf Teacher Training
Boulder, COBachelor of Arts - Biological Anthropology
University of Maryland, College Park
College Park, MD05-2005
Skills
- Presenter
- Speaker
- Schedule Coordination
- Production Updates
- Risk Management
- Implementation Oversight
- Team Management
- Friendly, Positive Attitude
- Working Collaboratively
- People Skills
- Training & Development
- Customer Service
- Team Building
- Relationship Building
- Reliable and Trustworthy
Languages
English
Native or Bilingual
Spanish
Professional
Certification
- Goddess Yoga Training Certification , Goddess Yoga International - 2023
- Birth Doula, Mama Glow - 2018
- 200 hour Bhakti-Flow Yoga Certification, Gopi Kinnicutt - 2013
- Health Coach, Institute for Integrative Nutrition - 2012
- Thai Yoga Massage Certification - Yoga Alliance - 2011
Timeline
Retail Manager
Lori+Lulu
08.2024 - Current
Montessori Teacher
Oneness Montessori School
08.2023 - 05.2024
Assistant Spa Manager (Interim Manager)
Circle of Wellness Spa
11.2022 - 05.2023
Maternity Leave
Self
06.2021 - 10.2022
Middle School Waldorf Teacher
Running RIver
08.2020 - 05.2021
Highschool Biology Teacher
Broome Street Academy
07.2017 - 05.2020
Director of Educational Programming
The Bhakti Wellness+Cultural Center/Supersoul Farm
06.2012 - 07.2015
No Degree - Waldorf Education/Anthroposophy
Gradalis Waldorf Teacher Training
Bachelor of Arts - Biological Anthropology
University of Maryland, College Park
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