Theresa Lynn Hill
Stratford,CT
Summary
Experienced Underwriter with over 20 years of experience in the Mortgage/Home Equity and Consumer lending area. Excellent reputation for multi-tasking, fast learning, resolving problems and improving customer satisfaction with speed and accuracy. Contribute to Team success.
Overview
20
20
years of professional experience
Work History
Underwriting Team Leader
Peoples United Bank, N.A.
Bridgeport, CT
05.2021 - Current
- Mentored and guide employees to insure proper completion of assigned duties on a daily basis.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with Co-workers in the Branch outlets through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Underwrite the more complicated borrowers and carry my own pipeline of loans.
Sr. Underwriter
Peoples United Bank, N.A.
Bridgeport, CT
03.2019 - 05.2021
- Assisted Team Leader and Manager with daily processing functions when they were out of office to our Consumer Team.
- Training new Underwriters on the system and adhering to guidelines to insure denials and approvals of loans were in good decision making.
- Maintained my own pipeline and mandatory loans to be underwritten on a daily bases
- Underwriting Subordination request from various other lenders and Personal Loans (various products).
- Reviewed Reports to comply with bank policies and meeting compliance dates to mitigate loss to the bank.
- Guided all team members with questions daily when unsure of their tasks or the guidelines on products.
Underwriter
Peoples United Bank, N.A.
Bridgeport, CT
06.2012 - 03.2019
- Analyzed credit, income, compliance, title documents and appraisals during underwriting process.
- Evaluated debt ratio, loan-to-value ratios, credit scores property valuations and various other factors when making underwriting decisions.
- Followed through with borrowers, loan processors, loan originators and managed all phases of underwriting process.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Distributed loans daily to my Consumer Lending team via reports.
Loan Processor
Peoples United Bank, N.A.
Bridgeport, CT
09.2011 - 06.2012
- Reviewed loan applications for completeness, identified missing documentation.
- Set up and processed loan submission packages to include income, ordering credit reports, appraisals and other information needed for underwriting credit decision.
- Worked with branches via telephones from various branch locations across our NY & CT footprint to answer questions, processes and resolve issues.
- Provided quick turnaround times to maintain fast-past schedule.
Education
No Degree - Accounting And Business Management
Colorado Technical University
Colorado Springs, COGED -
Plymouth State University
Plymouth, NHSkills
- Teamwork and Collaboration
- Overseeing Daily Processes
- Verbal and Written Communication
- Coaching and Mentoring
- Issue Resolution
- Staff Training
- Operational Support
Additional Information
I do not use my First name only for legal purposes. I go by my middle name Lynn.
Billiards
I have played Billiards in Leagues now for 21+ yrs, I really enjoy the sport.
Timeline
Underwriting Team Leader
Peoples United Bank, N.A.
05.2021 - Current
Sr. Underwriter
Peoples United Bank, N.A.
03.2019 - 05.2021
Underwriter
Peoples United Bank, N.A.
06.2012 - 03.2019
Loan Processor
Peoples United Bank, N.A.
09.2011 - 06.2012
No Degree - Accounting And Business Management
Colorado Technical University
GED -
Plymouth State University
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