Theresa V. Thomas
Rochester,NY
Summary
Obtain a job that will utilize skills (licensed cosmetologist, licensed security guard, AAS Associate degree in Community Engagement, Resident ambassador, Parent leader, Facilitator / Podcaster, Shift leader, retired CNA in all aspects.
Innovative technology professional with several years of diverse experience. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
20
20
years of professional experience
Work History
Shift Leader
Vista Security & Investigations
03.2024 - 08.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Enforced company policies and regulations with employees.
- Ensured compliance with all legal and company policies, minimizing risks of fines or sanctions.
Facilitator/ Podcaster
Freedom Scholars Program
02.2023 - Current
- Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
- Enhanced learning outcomes with integration of multimedia tools and interactive exercises.
- Empowered participants to apply learned concepts in their professional and personal lives through practical application exercises.
Security Guard
St. John Fisher University
01.2022 - Current
- Detach
- Detour
- Report
- Greet
- Direct
- Be attentive
- Be firm
- Be nice
Hairstylist
T International salon & Boutique
07.2017 - Current
- Consulate
- Color
- Cut
- Curl
- Twist
- Perm
- Relax
- Style
- Wax
- Groom
- Active Listening
Shift Leader Manager
Taco Bell Restaurant
04.2005 - 08.2007
- Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
- Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining high level of customer satisfaction.
Education
Associate in applied science DEGREE - Human Resources/ Community Engagement
MONROE Community College
Rochester, NY12.2023
Skills
- Flexible
- Fast Learner
- Team player
- Willing to learn new things
- People person
- Strategic planning
- Facilitation techniques
- Staff management
- Positive attitude
- Problem-solving
- Verbal and written communication
- Security camera monitoring
- Workplace safety
- Patrolling
- Punctuality
Accomplishments
TINRC Trauma Certified November 2024
Activities
I am a community activist on my down time I like to give back by volunteering at local churches and after school programs, I often take the child in the neighborhood on outing when possible. I have also taken horticulture, seed to supper, dress to impress, classes to improve self-care and keep up with awareness. I like to give back when I can I have done free haircuts in the middle of downtown Rochester and Brockport.
Timeline
Shift Leader
Vista Security & Investigations
03.2024 - 08.2024
Facilitator/ Podcaster
Freedom Scholars Program
02.2023 - Current
Security Guard
St. John Fisher University
01.2022 - Current
Hairstylist
T International salon & Boutique
07.2017 - Current
Shift Leader Manager
Taco Bell Restaurant
04.2005 - 08.2007
Associate in applied science DEGREE - Human Resources/ Community Engagement
MONROE Community College
Similar Profiles
Christopher TanguayChristopher Tanguay
Security Guard at Vista Security & InvestigationsSecurity Guard at Vista Security & Investigations
Nakul PanchalNakul Panchal
Security Guard at Vista Security & InvestigationsSecurity Guard at Vista Security & Investigations
Parmpreet SinghParmpreet Singh
Security Guard at Vista Security & InvestigationsSecurity Guard at Vista Security & Investigations