Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Ayanna Turner

Long Beach,CA

Summary

I am a people-oriented hard worker who cares about the service and experience that the customer is receiving. I am committed to creating a friendly and fun yet focused and efficient workplace where I am involved it but also help understand and uphold the organization's values and standards. Very resourceful to and I am able to adapt and problem-solve in a timely manner.

Overview

2
2
years of professional experience

Work History

Shift Leader

Dave's Hot Chicken
Long Beach, California
04.2023 - Current
  • Delegated tasks that are assigned between crew members on shift
  • Supervised operations during shifts to have an easy workflow
  • Upheld a standard of guest service and company policy
  • Constantly training and coaching, but also following California wage and hour laws when giving employee breaks
  • Follows proper cash handling procedures
  • Resolves guest complaints in a professional manner

NRO Lead

  • Managed to lead and train large groups to the exact standard

Crew Member

Chipotle
Long Beach, California
03.2024 - 06.2024
  • I was able to count money at an accurate and efficient pace when acting as the cashier
  • Allowed friendly guest service and all-around energetic energy to the shift and guests
  • Developed a strong relationship between the crew and management when working
  • Lead/delegated coworkers on main tasks that needed to be completed but also the best costumer service
  • Maintained a cleaned and organized work enviroment

Education

High School Diploma -

Woodrow Wilson High School
Long Beach, CA
06-2023

Some College (No Degree) - Sociology

California State University, Long Beach
Long Beach, CA

Skills

  • Team leadership
  • Task delegation
  • Guest service
  • Cash handling
  • Employee training
  • Customer relationship management
  • Flexible
  • Effective communication

Affiliations

  • ASB/ PSTA Representative in high school, to where I was able to talk to parents about problems within the school and how we were going to fix it with funding and activities
  • YBS - Treasurer in high school, I was the leader in holding money when it came to our organization and making sure our events had counted and counting funds in the correct way.

References

References available upon request.

Timeline

Crew Member

Chipotle
03.2024 - 06.2024

Shift Leader

Dave's Hot Chicken
04.2023 - Current

High School Diploma -

Woodrow Wilson High School

Some College (No Degree) - Sociology

California State University, Long Beach

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