Open To Work
Therese BENRUBI
Gilbert,AZ
Summary
Dedicated to enhancing Bank of America's growth through process improvement, defect resolution, and risk management.
Overview
20
20
years of professional experience
Work History
Sr Business Control Specialist
Bank of America
Chandler, AZ
03.2022 - Current
- Engages actively with control functions to address issues.
- Built strong partnerships internally and externally.
- Stayed current with regulatory updates and trends.
- Exercises strong judgment, balancing risk and reward in decision-making within the Risk Appetite.
- Identifies issues and control improvements for remediation.
- Ensures appropriate governance and timely resolution of regulatory and audit issues.
- Aligns governance with policies, guidelines, and the Risk Framework
Vice President, Card Services Sr Team Manager
Bank of America
Phoenix, AZ
02.2005 - 03.2022
- Coordinated work across departments to keep teams on track with company goals.
- Hired and managed employees to maximize productivity, while training staff on best practices and protocol.
- Managed day-to-day activities of a multi-million dollar division.
- Investigated underlying issues, regulatory compliance status, and processes to resolve complex business challenges
- Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.
- Developed strong rapport with team members, leadership, and key stakeholders
- Assisted with the creation of business process flows to identify opportunities for improvement.
Education
Some College (No Degree) - Accounting And Business Management
Maricopa Community Colleges - Mesa Community College
Mesa, AZSkills
- Strong written and verbal communication skills with the ability to interact with senior leaders
- Strong understanding of rules and regulations
- In-Depth Knowledge of KYC/CIP/CDD/MOV Processes
- Capable of evaluating and understanding complex business processes, consistently discovering improvement opportunities
- Manages risk utilizing Support Control Framework and adhering to Standard Operating Procedures
- Easily adapts to changing environments, performs well in fast-paced situations while paying close attention to detail
- Self-motivator consistently managing priorities to meet business deliverables in a timely and accurate manner
- Works well with diverse teams across the credit organization including credit risk, issues management and remediation teams
Affiliations
- Lead the Volunteer Pillar in 2019, exceeding units volunteer goals by scheduling team events for Consumer Lending groups in Arizona.
- Enjoyed participating in volunteer events at Feed My Starving Children, St. Mary's Food Bank and Mesa Food Bank.
- Member of Lead for Women and Women in Technology.
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
HybridOn-SiteSalary Range
$45000/yr - $60000/yrTimeline
Sr Business Control Specialist
Bank of America
03.2022 - Current
Vice President, Card Services Sr Team Manager
Bank of America
02.2005 - 03.2022
Some College (No Degree) - Accounting And Business Management
Maricopa Community Colleges - Mesa Community College